Victoria’s Chinatown home to one of B.C.’s last payphones

Click to play video: 'On the hunt for B.C.’s last payphone'
On the hunt for B.C.’s last payphone
The Rogers outage had millions of Canadians looking for ways to connect and a few even went searching for a payphone - but as Kristen Robinson reports, the bygone booths are all but gone in B.C – Jul 9, 2022

When the Rogers network outage brought everything from banking to government services to a halt Friday, millions of Canadians were left scrambling for ways to connect to cellular service and internet coverage.

Click to play video: 'Fallout over Rogers nation-wide network outage'
Fallout over Rogers nation-wide network outage

While payphones offered one option to make phone calls, there are very few left in B.C.

Global BC legislature reporter Richard Zussman spotted a rare TELUS payphone on Fisgard Street in Victoria’s Chinatown, where, on Saturday, some passersby told Global News it unhooked childhood memories.

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“I used to make a phone call for a dime on the end of a fishing line, and you could pull it back out and make repeated phone calls,” recalled one man, who said he wasn’t able to take advantage during the Rogers meltdown because he didn’t have change.

Bell Canada and TELUS payphones have been in decline for decades.

TELUS had 38,000 payphones in B.C. and Alberta in 1999.

By 2011, that number had dropped to 18,000.

Read more: End of an era: St. Albert’s last payphone to be removed

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As wireless growth exploded a decade ago, Bell Canada wanted to hike the price of a payphone call in B.C. from $0.50 to $1.00.

Today, Bell Canada told Global News it has no payphones in B.C.

TELUS said it currently has about 800 active payphones left in B.C., with most in transportation hubs, hospitals, prisons and at some corner stores.

TELUS would not provide exact locations of its last payphones.

A Global News viewer sent in a photo of the “last phone booth” in Stewart, B.C.
A Global News viewer sent in a photo of the “last phone booth” in Stewart, B.C. Global News

Between July 2019 and Sept. 2021, homeless blogger Stanley Q. Woodvine mapped a list of 63 working payphones in Metro Vancouver — including 41 in the city of Vancouver.

Woodvine understands some of his research will now be outdated, but said the vast majority were found inside publicly accessible buildings where the payphones were protected from vandalism and regularly sanitized.

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Other locations included office building lobbies, hospitals, hotels, public libraries, SkyTrain stations, shopping malls and at least one laundromat., according to Woodvine.

He believes there should be a commitment to maintain a thin network of easy-to-find payphone landlines inside publicly accessible buildings like libraries, community centres, hospitals and shopping malls.

“Just as Morse code and shortwave radio are still seen as valuable fallback communication methods in disaster situations, the public payphone should survive to serve during our inevitable individual emergencies and hopefully much rarer nation-wide network outages,” Woodvine told Global News.

Read more: Rogers says wireless services restored for ‘vast majority’ as mass outage drags on

Many of the remaining public telephones, including an FSH brand call-box outside Hasty Market on Main Street at 16thAvenue in Vancouver, have seen better days.

According to a press release, U.S. independent telecommunications company and payphone services provider WiMacTel purchased FSH Communications pay phone assets in Nov. 2013.

At the time, more than 8,000 FSH payphones were to be operated under the WiMacTel brand and located in major airports, government locations, convenience stores, gas stations, restaurants, shopping centers and apartment buildings.

An FSH payphone outside the Hasty Market on Main Street at 16th Avenue on Sat. July 9, 2022. Global News

It’s unclear how long the battered FSH payphone has been outside the Vancouver convenience store, or if it is in working order.

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The TELUS payphone in Victoria’s Chinatown does make calls but a second one on Fisgard Street a block away appeared to be broken.

The central branch of Vancouver’s Public Library had a payphone on its fifth floor as of July 2019, but staff said it has since been removed.

Greater Victoria’s Public Library on Broughton Street has two payphones, while a TELUS payphone in the Royal BC Museum’s lobby may join the exhibits one day.

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