Older Winnipeggers can now call 311 for support through coronavirus outbreak

Older Winnipeggers can now reach out to the city for help during the COVID-19 pandemic.

On Thursday the city announced a partnership with United Way Winnipeg and A & O: Support Services for Older Adults to support older adults who may be struggling through the outbreak.

Through the new service older Winnipeggers can now call 311 to be connected with resources available through A & O: Support Services for Older Adults, including help with the delivery of groceries, medications, or specialized social services including well-being resources.

“We know that during this difficult time of social distancing, many older adults in our community may also be feeling isolated and cut off from community supports, and unsure of where to reach out for assistance,” said Mayor Brian Bowman in a release.

“311 is a well-known and trusted number for our residents, and we are happy to help facilitate this connection.”

Funding for the service comes as part of the federal government’s $9 million in funding to United Way Canada. The city is getting $170,000 for local organizations to help seniors, and additional funding is coming from The Winnipeg Foundation, according to a release from the city.

“Many older adults in our community may be isolated and in need of supports, having 311 as a way for older adults and those that care about them to find the support they need is going make a difference in the lives of older Winnipeggers,” said Amanda Macrae, CEO of A & O Support Services for Older Adults in the city release.

“A & O: Support Services for Older Adults is pleased to be part of this innovative solution.”

The United Way of Winnipeg says a number of local groups are helping with the initiative, including CAA and Skip the dishes, which will help provide pick-up and delivery.

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Questions about COVID-19? Here are some things you need to know:

Health officials caution against all international travel. Returning travellers are legally obligated to self-isolate for 14 days, beginning March 26, in case they develop symptoms and to prevent spreading the virus to others. Some provinces and territories have also implemented additional recommendations or enforcement measures to ensure those returning to the area self-isolate.

Symptoms can include fever, cough and difficulty breathing — very similar to a cold or flu. Some people can develop a more severe illness. People most at risk of this include older adults and people with severe chronic medical conditions like heart, lung or kidney disease. If you develop symptoms, contact public health authorities.

To prevent the virus from spreading, experts recommend frequent handwashing and coughing into your sleeve. They also recommend minimizing contact with others, staying home as much as possible and maintaining a distance of two metres from other people if you go out.

For full COVID-19 coverage from Global News, click here.