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1:52 HandyDART bus service in Kelowna under spotlight for leaving senior to fend for himself

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HandyDART bus service in Kelowna under spotlight for leaving senior to fend for himself

December 23, 2016

The family of a 91-year old Kelowna man is upset with a service that's supposed to protect seniors, not put them at risk. Sepp Braun had ordered a HandyDART bus to take him to the bank. Instead, he was taken elsewhere and made to walk to his intended destination. He ended up falling in the middle of a busy street. His family is baffled not only at what it calls the company's unkindness but unwillingness to go only metres out of its way to accommodate the elderly customer.

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