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‘They did it in a very sneaky way’: Uber rider deletes app after cleaning fee dispute over petConsumerMar 5The Vancouver resident says the incident happened in January when she ordered an Uber to pick up her children from school and brought her five-pound dog along. -
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AI-generated CRA tax scams increasing, cybersecurity experts warnConsumerMar 2 -
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‘Ghosted’: Canadians stranded in Puerto Vallarta say they are abandoned by WestJetCanadaFeb 26 -
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CanadaUber rider deletes app after cleaning fee dispute over pet -
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CanadaBritish Columbians say WestJet has ‘ghosted’ them after being stranded in Mexico -
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Why travel experts say book your summer travel nowBarry Choi says it all comes down to dynamic pricing based on supply and demand. Prices for airfare and hotels can change daily, even hourly.ConsumerFeb 25
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Valentine’s Day deepfake alert: How romance scams are changingDating apps and social media platforms are prime targets, luring unsuspecting victims into financial traps often involving cryptocurrency.ConsumerFeb 4
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Amazon customer fights for reimbursement after delivery truck damages fenceThe Chilliwack, B.C. resident says in May 2025, an Amazon delivery truck backed onto her front lawn and uprooted her fence posts, causing a section of the structure to collapse.ConsumerJan 15
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Air passenger rights advocate wants answers after temporarily restricted from FacebookGábor Lukács is the founder of the non-profit group. He says he regularly comments on the Air Passenger Rights Facebook page, providing information to the traveling public.ConsumerDec 9, 2025
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How AI is targeting consumers during holiday shopping seasonSecurity expert Miles Walker tells Consumer Matters that AI-generated deep fakes are simulating celebrity endorsements, cloning voices, and creating fake retail websites.ConsumerNov 26, 2025
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Why Black Friday is looking different this year for retailers and shoppersOwner of Toy Traders in Langley, Matthew Purdy, says he’s held a Black Friday sale event in the past, but this season he won’t be having one.ConsumerNov 24, 2025
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Why a mistake on your credit report could cost youThe non-profit Credit Counselling Society tells Consumer Matters the frequency of people finding mistakes on a credit report can be as high as 30 per cent.ConsumerNov 14, 2025
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Why retailers are offering early Black Friday sales with deep discounts“Anybody and everybody that could possibly be putting out a deal right now is,” said RedFlagDeal’s content coordinator Kari Erickson.ConsumerNov 10, 2025
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B.C. woman faces travel health insurance nightmare after shocking U.S. $108K hospital billTravel expert Claire Newell says stability clauses are often written in standard medical insurance policies and reading the fine print of any policy is crucial.ConsumerSep 11, 2025
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B.C. business out thousands to scam impersonating BC Lions repBack in June, Jenell Parsons says she received an email from the BC Lions inviting her to be a vendor at the team’s home opener at BC Place.ConsumerJul 2, 2025
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