-
![Click to play video: 'Vancouver woman fights Rogers and FedEx over missing phone']()
Vancouver woman fights Rogers and FedEx over missing phoneConsumerJun 30On the day Ron’s phone was scheduled for delivery, she received an email from FedEx with tracking information. “I tracked it. Finally, it said it has arrived,” recalled Ron. -
![]()
‘You are weakening the voice of consumers’: Advocacy groups reeling after Ottawa’s funding cutsConsumerJun 12 -
![]()
‘It hurts’: Retired B.C. couple out $17K after TD banking nightmareConsumerJun 10 -
![]()
Surveillance watch. How transparent are digital price tags down your grocery aisle?ConsumerApr 28
Latest Consumer Matters Videos
Click to see more latest Consumer Matters videos
View all
-
![]()
ConsumerVancouver woman fights Rogers and FedEx over missing phone -
![]()
ConsumerConsumer Matters: Amazon Prime scams -
![]()
CanadaConsumer Matters: Federal government cuts consumer advocacy funding -
![]()
CanadaBC couple out thousands in banking nightmare -
![]()
CanadaConsumer Matters: Warning about FIFA World Cup ticket scams -
![]()
ConsumerConsumer Matters: Summer travel plans could be impacted by jet fuel -
![]()
ConsumerConsumer Matters: Looking at digital price tags in the grocery aisle -
![]()
ConsumerConsumer Matters: New EV prices dropping -
![]()
CanadaConsumer Matters: B.C. man faces ICBC battle over steering wheel -
![]()
ConsumerConsumer Matters: Why bylaw insurance is crucial -
![]()
CommentaryConsumer Matters: Alert issued after rise in AI impersonation scams -
![]()
ConsumerShortage of memory chips could lead to increase in electronics prices
More on Consumer Matters
-
Surveillance watch. How transparent are digital price tags down your grocery aisle?Perhaps, more troubling, industry analysts say, is surveillance pricing. “Surveillance pricing is dynamic pricing on steroids,” said Sylvain Charlebois.ConsumerApr 28
![]()
-
B.C. man battles ICBC after steering wheel stalemateBack in February, Darrin Penner says thieves attempted to steal his vehicle, cutting through his anti-theft device, which was attached to the steering wheel of his truck.ConsumerApr 9
![]()
-
Electronics price hike due to global memory chip shortage ‘May just be the new normal’Dwight Dubowits has been in the computer business for over 40 years and says the shortage of RAM is causing a seismic shift in the industry.ConsumerMar 18
![]()
-
‘They did it in a very sneaky way’: Uber rider deletes app after cleaning fee dispute over petThe Vancouver resident says the incident happened in January when she ordered an Uber to pick up her children from school and brought her five-pound dog along.ConsumerMar 5
![]()
-
AI-generated CRA tax scams increasing, cybersecurity experts warn“With AI, they can craft emails that are so believable compared to years past,” Kaseya cybersecurity expert Miles Walker told Consumer Matters.ConsumerMar 2
![]()
-
‘Ghosted’: Canadians stranded in Puerto Vallarta say they are abandoned by WestJetBritish Columbians who were stuck in Mexico after violence erupted in Puerto Vallarta say they feel abandoned by WestJet with no help to get home.CanadaFeb 26
![]()
-
Why travel experts say book your summer travel nowBarry Choi says it all comes down to dynamic pricing based on supply and demand. Prices for airfare and hotels can change daily, even hourly.ConsumerFeb 25
![]()
-
Valentine’s Day deepfake alert: How romance scams are changingDating apps and social media platforms are prime targets, luring unsuspecting victims into financial traps often involving cryptocurrency.ConsumerFeb 4
![]()
-
Amazon customer fights for reimbursement after delivery truck damages fenceThe Chilliwack, B.C. resident says in May 2025, an Amazon delivery truck backed onto her front lawn and uprooted her fence posts, causing a section of the structure to collapse.ConsumerJan 15
![]()
-
Air passenger rights advocate wants answers after temporarily restricted from FacebookGábor Lukács is the founder of the non-profit group. He says he regularly comments on the Air Passenger Rights Facebook page, providing information to the traveling public.ConsumerDec 9, 2025
![]()
