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CanadaB.C. Court of Appeal rules travel credits are not gift cards -
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Global News Hour at 6 BCConsumer Matters: FortisBC rebate battle -
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Global News Hour at 6 BCConsumer Matters: B.C. couple cut off from Amazon photos -
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MoneyConsumer Matters: Interest rate hike increases monthly bills -
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Global News Hour at 6 BCConsumer Matters: Former Vancouver Canuck comes to rescue of Prince George woman -
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CanadaConsumer Matters: Fighting ‘shrinkflation’ at the grocery store -
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Global News Hour at 6 BCYour vehicle lease is up. What to do now? -
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Global News Hour at 6 BCConsumer Matters: Water damage insurance and condo flooding liability -
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Global News Hour at 6 BCConsumer Matters: How to spot a fake online review -
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CanadaB.C. non-smoker hit with smoking fee in car rental nightmare -
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MoneyB.C. man’s fight for travel credit extension after cancer diagnosis -
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MoneyTax tips: Claiming deductions, credits and expenses
More on Consumer Matters
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How a 93-year-old B.C. senior lost $8,900 after falling victim to ‘grandson scam’As of Jan. 1, 2021, the banking industry has adopted a voluntary Code of Conduct for the Delivery of Banking Services to Seniors.ConsumerFeb 9
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WestJet Vacations customer endures long battle getting refund after COVID cancellationPresident and advocate of Air Passenger Rights Gabor Lukacs says a consumer who paid for services the merchant did not deliver is entitled to a refund in the original form.ConsumerFeb 3
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Planning to purchase electric vehicle? Why wait times to buy one will persist in 2022A recent survey for Transport Canada by Dunsky found a majority of dealerships in Canada still have no zero-emission vehicles in stock.ConsumerJan 19
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From travel vouchers to loyalty points, Consumer Matters fought for British Columbians in 2021In 2021, numerous British Columbians turned to Anne Drewa and Consumer Matters for help. Here are the segment's top five stories.ConsumerDec 30, 2021
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Global BC holiday programming 2021With the holidays just around the corner, Global BC is excited to bring you some of our festive specials and encore presentations over the festive season.PromoDec 21, 2021
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Hours on hold. No customer support. WestJet passenger voices frustration after itinerary changeConsumer Matters reached out to WestJet about this case and also asked about the litany of customer service complaints directed at the airline.ConsumerDec 6, 2021
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Beware of Amazon impersonators this Black Friday, warns Better Business BureauThe Canadian Anti-Fraud Centre recommends consumers hang up the phone if they receive an unsolicited call, avoid clicking on links sent via email, and not respond to text messages.ConsumerNov 26, 2021
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Guinness taps run dry: Supply chain crisis causes liquor shortages ahead of holiday seasonThe owner of The Irish Heather Shebeen in Vancouver's Gastown neighbourhood has recently fallen victim to the supply chain crisis.ConsumerNov 15, 2021
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Shopping for a deal? What consumers can expect this Black FridayLabour shortages, traffic jams, and pandemic-related factory shutdowns are all contributing to the supply chain nightmare ahead of this holiday season.ConsumerNov 1, 2021
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How to land a cheap flight as travel restrictions relax, and why it pays to be flexibleWhile there are traditionally fewer deals around the holiday season for air travel, travel experts say there are ways to save on your next flight if you’re flexible.ConsumerOct 27, 2021
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