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Consumer Matters
Airbnb guest was charged $200 — it was reversed, then he was charged 4 times more
By Anne Drewa Anchor / Consumer Reporter
That, too, was reversed. But the guest said he’ll never use Airbnb again. Continue reading
Buying a used car and need a vehicle history report? Carproof is rebranding to Carfax Canada
By Anne Drewa Anchor / Consumer Reporter
“It’s our understanding they will keep all the better features of Carproof even though rebranding to the Carfax name.” Continue reading
BC Hydro customer overcharged for 14 years
A B.C. woman is reminding us why we need to read our bills carefully. Continue reading
B.C. woman almost loses more than 21,000 Air Miles after account inactivity
Back in July, the Grand Forks resident says she discovered she had lost all her Air Miles, valued at over $2,100. Continue reading
Sextortion scam uses old passwords to extort money from victims
By Anne Drewa Anchor / Consumer Reporter
“They are taking old password databases that may have been leaked six, seven, or ten years ago,” said security expert Chester Wisniewski. Continue reading
Port Coquitlam woman paid a screen company $300, but it never showed up for the work
By Anne Drewa Anchor / Consumer Reporter
“I don’t know. I’m sorry,” the owner of the business said when Consumer Matters asked why it took a call from us to get a woman her money back. Continue reading
Sinorama, Richmond travel agency, shuts down, potentially affecting 4,000 customers
By Anne Drewa Anchor / Consumer Reporter
“We’re concerned that it could be around 4,000 people or more,” said a spokesperson with Consumer Protection BC. Continue reading
Vancouver-area contractor nearly swindled by scammer who claimed to own an unsold home
By Anne Drewa Anchor / Consumer Reporter
“Oh cool, another job. This is like a dream come true,” said a man who was almost taken in by a scam. Continue reading
B.C. man said, because of where he lives, he couldn’t get his recalled Samsung washer repaired
By Anne Drewa Anchor / Consumer Reporter
He lives in Johnsons Landing, 250 miles away from the company that was contracted to fix his washer. Continue reading
Hundreds of potential tenants show up at Sooke rental after scammer lists it for $500
By Anne Drewa Anchor / Consumer Reporter
The owner had listed it for $1,200. Then a scammer stepped in. Continue reading
