02:16
Consumer Matters
B.C. man said, because of where he lives, he couldn’t get his recalled Samsung washer repaired
By Anne Drewa Anchor / Consumer Reporter
He lives in Johnsons Landing, 250 miles away from the company that was contracted to fix his washer. Continue reading
Hundreds of potential tenants show up at Sooke rental after scammer lists it for $500
By Anne Drewa Anchor / Consumer Reporter
The owner had listed it for $1,200. Then a scammer stepped in. Continue reading
Double payment mistake leads to months of frustration for Vancouver woman
By Anne Drewa Anchor / Consumer Reporter
“If Consumer Matters hadn’t gone after him, he probably would have continued to ignore me.” Continue reading
B.C. woman angry at online florist after Mother’s Day flowers arrive late and wilted
By Anne Drewa Anchor / Consumer Reporter
Mother’s Day has come and gone, but a B.C. woman is still angry over her online flower order. Continue reading
‘It’s not a victimless crime’: counterfeit goods hurt the economy. So speak up, Crime Stoppers says
By Anne Drewa Anchor / Consumer Reporter
“People who sell counterfeit goods are not paying taxes, they’re not employing people.” Continue reading
Coquitlam travel agency shut down after allegedly selling travel services with suspended license
“It’s important for consumers to understand that there is a real possibility they may not receive travel services purchased through Kimiya Travel.” Continue reading
B.C. driver fumes after he said he was overcharged at the pump twice at the same station
By Anne Drewa Anchor / Consumer Reporter
“We know the prices are going higher and they are still charging us for what they’re not giving us,” said Chris Bradford. Continue reading
Vancouver, Toronto residents digging into debt faster than any Canadians, data shows
By Jesse Ferreras Online Journalist
Call it a tie. Continue reading
B.C. driver received Impark ticket in error, but was still being asked to pay
By Anne Drewa Anchor / Consumer Reporter
“I was very worried. I think I am a polite person and I don’t want to break the law,” Continue reading
Mission RCMP arrest 4 in connection with alleged ‘gifting circle’ linked to their detachment
By Anne Drewa Anchor / Consumer Reporter
“This scheme, like all pyramid schemes, is illegal.’ Continue reading
