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B.C. government asks for patience amid recovery benefit application backlog

Click to play video 'B.C. government under fire for delayed recovery benefit payments' B.C. government under fire for delayed recovery benefit payments
The provincial government is responding Wednesday to delays in issuing B.C.'s recovery benefit payments. Richard Zussman has an update. – Jan 13, 2021

The B.C. government is asking people to be patient as it is dealing with a backlog of applications for the recovery benefit.

More than one million people have already received payment, according to the government, but there are still about 500,000 outstanding applications.

Click to play video 'B.C. COVID-19 recovery benefit cheque delays' B.C. COVID-19 recovery benefit cheque delays
B.C. COVID-19 recovery benefit cheque delays – Jan 13, 2021

The issues delaying the payments range from volume to problems with people submitting correct documents.

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The province told Global News it understands why people are frustrated and it hopes to get all the payments out in the coming weeks.

Click to play video 'BC Recovery Benefit applicants frustrated by requests for additional information' BC Recovery Benefit applicants frustrated by requests for additional information
BC Recovery Benefit applicants frustrated by requests for additional information – Dec 21, 2020

Read more: Health minister apologizes for problems with B.C. Recovery Benefit applications

In total, so far, there have been 332,729 payments to couples, 403,865 to single individuals and 43,510 to single parents.

As of Dec. 31, 2020, approximately. 597,001 payments had been issued representing $423 million according to the government.

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