Virtual police reporting tool will save the city money, Winnipeg police say

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A new video option for Winnipeggers reporting break and enters has a 96 per cent satisfaction rate. – Oct 6, 2020

Winnipeg police say a new virtual tool being used by officers is improving wait times across the city.

The pilot project called the “virtual police response” or VPR project started with a goal of reducing wait times for Winnipeggers looking to file reports.

Read more: Winnipeg police extending virtual crime reporting system

It works by having officers take a virtual tour of a home that’s been broken into, instead of physically going to the crime scene.

During the pilot project, a new city report says there was a 96 per cent satisfaction rate from people who used the service.

Read more: Former Winnipeg police chief Clunis appointed Ontario’s Inspector General of Policing

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It also shows dispatch calls were reduced from 114 hours on average to 13.9 hours. The time to process a crime scene also fell from two hours to just 30 minutes.

The report says if all break and enters were handled this way, the Winnipeg police service could save between $123,748.38 to $173,247.73.