Toronto Ombudsman
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Oversight failures beset police vulnerable persons registry: Toronto ombudsmanToronto's ombudsman says a registry intended to help officers support people with different needs and conditions has been beset by communication failures and poor management.CanadaSep 5
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Watchdog to probe Toronto policy to direct shelter-seeking refugee claimants to fedsToronto's ombudsman is launching an investigation into the city's decision to deny refugee claimants space in city shelters and direct them to federal programs.CanadaSep 21, 2023
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Toronto Community Housing should prioritize tenants’ human rights: OmbudsmanIn a new report, Ombudsman Kwame Addo said Toronto Community Housing Corporation is sharing incorrect and misleading information about its human rights complaint process.CanadaJun 9, 2023
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Toronto chose expediency over needs of homeless people in park encampments: ombudsmanToronto's ombudsman says the city caused undue harm and showed a lack of respect for people living in parks when it cleared three homeless encampments in the summer of 2021.CanadaMar 24, 2023
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Ombudsman: Toronto must treat people in homeless encampments with dignityOmbudsman Kwame Addo is conducting an investigation into the city's clearing of encampments in Toronto last year.CanadaJul 14, 2022
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Toronto’s ombudsman to investigate homeless encampment clearingsOmbudsman Kwame Addo says his office has received complaints that raised concerns about the city's approach during the evictions.CanadaSep 28, 2021
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Ombudsman highlights ‘several’ times City of Toronto gave ‘incorrect’ COVID-19 information"What we found several times during the pandemic, the communication the City was putting out to the public wasn't of the quality that the public should expect," Susan Opler said.HealthApr 30, 2021
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Toronto ombudsman to review investigation into anti-Black racism allegations against bylaw officerThe Toronto ombudsman will review an investigation involving a bylaw enforcement officer and two Black women who allege he was racially profiling them at a park earlier this week.CanadaJun 18, 2020
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Toronto looking into opening Moss Park armoury to help deal with homeless seeking shelterToronto is revisiting a shelved proposal to open a federal armoury to cope with unprecedented demand on its homeless shelter systemCanadaJan 3, 2018
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Toronto ombudsman investigating ‘confusion’ over shelter spaces, winter programs for homelessNews of the investigation comes after harm reduction workers from the Moss Park overdose prevention site recently voiced concerns about shelter bed capacity as bitter cold winter temperatures have created an elevated safety risk for those who are vulnerable.CanadaJan 2, 2018
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