Telus Outage

• TELUS says copper theft responsible for service disruption in southeast Calgary

  Hundreds of people are waiting to have their landline service restored in southeast Calgary after an outage that started on Sunday night. 

  Crime

  Aug 1, 2024
  
• Telus outage impacts critical phone services across the Okanagan

  A Telus outage triggered a code grey at multiple Interior Health (IH) locations including at the Penticton Regional Hospital.

  Health

  Mar 22, 2024
  
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• Planned outage for Telus services overnight in Fraser Valley Regional District 

  The Fraser Valley Regional District is warning residents that there is a planned temporary outage for Telus service in its region.

  Consumer

  Aug 13, 2022
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• Highway reopened, phone service restored after fatal crash in Fraser Canyon

  The IIO confirmed it had been notified of a fatal crash at the location, and whether or not a police pursuit was in progress will form a part of its investigation.

  Tech

  Jul 14, 2022
• Telus phone, internet access down for several hours in eastern Alberta due to cut cable

  'If you use Telus, you will not be able to contact help if there is an emergency,' an Alberta Emergency Alert said of the outage in the east-central part of the province.

  Canada

  Jul 15, 2021
• Bell, TELUS customers report network outages in Ontario, Quebec

  Customers of two Canadian networks said they were experiencing widespread outages Thursday afternoon.

  Consumer

  Aug 6, 2020
• TELUS Mobility outages resolved for Alberta customers

  A widespread outage of TELUS Mobility services across Alberta, including landline, cellphone and data services was resolved within one hour Tuesday morning.

  Canada

  Mar 31, 2020
• Alberta Emergency Alert dropped after 911 outage for Telus Mobility customers

  An emergency alert has been dropped in Alberta, after Telus mobility customers were warned earlier in the day that they were unable to call 911 from anywhere in the province. 

  Canada

  Mar 25, 2020
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• Telus offers bill credits as email disruption hits 5th day

  Clients of the telecommunications company have been coping with an email outage since Thursday morning.

  Canada

  Aug 19, 2019
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• Telus email outage stretches into 3rd day, and customers say this is ‘intolerable’

  One Telus customer said: "without email, businesses are shutting down."

  Canada

  Aug 17, 2019