BC 911

• Intermittent issues with 911 lines in northern B.C. now fixed

  The B.C. RCMP North District covers more than 775,000 square kilometres in the top half of B.C. which includes Terrace, Prince George, Fort St. John and Quesnel.

  Canada

  Aug 12, 2023
  
• May was busiest month in history for 911 calls in B.C.

  E-Comm said it received more than 240,000 calls in May alone.

  Canada

  Jun 15, 2023
  
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• B.C. puts $150M into 911 service; E-Comm union hopeful staffing challenges will be solved

  CUPE 8911's president said the one-time $150-million investment will allow for more staff to be hired to address 911 wait-time issues in communities all around B.C.

  Canada

  Mar 1, 2023
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• Faulty fuel pumps, flat tires, late-night basketball lead ‘nuisance calls’ for 2022, E-Comm says

  The dispatcher company that handles 99 per cent of B.C.’s 911 calls, E-Comm, has released its list of top ‘nuisance calls’ for 2022.

  Education

  Jan 4, 2023
• B.C. 911 service ‘in crisis’: Union says staffing levels need 80% increase

  The union says it needs funding from all levels of government to help the E-Comm 911 service retain and hire call operators and meet minimum emergency response times.

  Health

  Aug 3, 2022
• Nearly 20% of 911 calls in B.C. are accidental, E-Comm says

  E-Comm said accidental calls can be “harmful” and is asking for the public’s help to prevent pocket dials or accidental calls to 911.

  Health

  Jul 20, 2022
• B.C. 911 operators can now hang up on callers waiting for ambulances

  A new call transfer process announced by E-Comm allows its 911 operators to hang up while their callers wait to be connected with an ambulance.

  Health

  Dec 1, 2021
• Ahead of B.C. heat wave, E-Comm warns of high call volumes

  Wildfires, gang-related shootings, the ongoing opioid overdose crisis and a recent historic heat wave are cited as reasons for the rise in calls.

  Health

  Jul 28, 2021
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• ‘My parking spot is too small’: B.C.’s 10 most absurd 911 calls of 2019

  Bad haircuts, noisy neighbours, and a complaint about police responding to a nearby emergency helped round out this year's top 10 inappropriate reasons to call 911.

  Dec 30, 2019