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'My wife woke me up and the whole street was covered in cop cars all over the place. They did have their guns drawn,' said neighbour Martin Stairs.

Kelowna RCMP Supt. Chris Goebel addressed city council on Monday, acknowledging the day-to-day realities many businesses are facing.

Despite data saying otherwise, Kelowna, B.C. business owners say break and enters, thefts and property crime are through the roof.

The 2026 budget has allocated funding for four additional RCMP officers, but according to the detachment's officer-in-charge, far more are needed to meet current policing needs.

City of Kelowna officials say the QR codes were not authorized by either the municipality or its mobile payment provider, PayByPhone.

Police say the first incident happened around 6 a.m. . Then, just 24 hours later, it happened again.

The theft happened on Saturday, Jan. 31 on Kneller Road in the city's Rutland area.

At a news conference on Tuesday, RCMP said with Kelowna being a growing city with growing challenges, priorities have to be triaged.

Kelowna RCMP say they have identified individuals of interest and are continuing to investigate. Meanwhile, witnesses say they hope the incident is an isolated one.

BC Conservative MLA for Kelowna Centre, Kristina Loewen, spent several hours with officers between 7 and 10 p.m., a shift police described as relatively quiet.

The more than two-hour meeting, which brought together business owners, city officials, police, and provincial representatives, quickly revealed deep frustration in the room.

The City of Kelowna plans to increase RCMP and bylaw patrols and is launching a program aimed at freeing up police officers, among others. But for some, it doesn’t go far enough.

On Thursday, the City of Kelowna announced its latest response to the ongoing issues plaguing downtown: temporary overnight security patrols.

Moreno Scatozza lives near the base of Knox Mountain in downtown's north end, where he says break-ins and thefts have become rampant in recent months.

"Shocked that of all places to break into to steal items, it would be of a free store that's serving families in poverty," said Shannon Christensen, CEO and founder.

Under the new measures,  contractors who erect, dismantle, maintain or repair cranes will now have to be licensed and obtain a permit ahead of any crane work.

Neighbours say the property has been a source of constant problems for months, with repeated police and bylaw visits.

'What am I going to do? What are the people in the disabled community going to do? How is it going to affect them?' Kent Stewart asked.

'It doesn’t take a lot of research to find out that nothing new is coming to the table,' said Todd Daniels, owner of Gallery Streetwear in downtown Kelowna.

Tumbler Ridge began as a coal mining community in northeastern British Columbia in 1981 and grew steadily until the 1990s, when coal prices declined.