Advertisement
Canada

Canadian telco networks working to fix widespread outages of voice services

WATCH ABOVE: A majority of Canada's mobile phone providers are still experiencing technical issues with voice calls. As Seán O'Shea reports, the companies are not explaining what is causing the problems.

Some of Canada’s major mobile service providers say they are working to fix widespread network outages to voice services that some customers across the country have been noticing since Sunday afternoon.

READ MORE: Countrywide wireless outage affecting some Rogers customers’ ability to place, receive calls

It said “some customers may be intermittently experiencing dropped calls or are unable to place or receive calls on their mobile phone or wireless home phone service.”

Rogers said late Sunday night that its network teams were working to resolve the issue as quickly as possible, however, it didn’t say when it expected the problem to be fixed.

Telus issued a similar message, and Bell and Freedom Mobile users were tweeting that they too were experiencing calling issues.

WATCH: Telecom outage in U.S. leaves Porter passengers stranded

Telecom outage in U.S. leaves Porter passengers stranded
Telecom outage in U.S. leaves Porter passengers stranded
Story continues below advertisement

 

Global News Redesign Global News Redesign
A fresh new look for Global News is here, tell us what you think
Take a Survey