July 5, 2018 2:29 pm
Updated: July 5, 2018 4:49 pm

Kingston retirement home loses license for neglecting residents, mistreating staff

From a story on June 13: A number of workers say they are fed up after what they allege are major concerns that need addressed. Among the allegations include problems with payment, unsafe working conditions and outstanding repairs.


Fairfield Manor East, a Kingston retirement home, will be closing its doors later this year due to several allegations of mistreatment of residents and staff.

On June 26, the Retirement Home Regulatory Authority, an organization responsible for administering the Retirement Homes Act, ordered Fairfield Manor East’s license be revoked, effective Oct. 31.

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READ MORE: UPDATE: Kingston retirement home issued court order to refrain from neglecting residents

The decision comes on the heels of recent inspection reports that the regulatory body says “resulted in findings of neglect.”

CKWS broke the story of allegations made against management at Fairfield Manor East, namely against owner Muhammad Quazi. CKWS tried to contact Quazi and Fairfield Manor East for comment but received no response.

The regulatory body issued a previous order against Fairfield Manor East on May 11, citing neglect at the Kingston retirement home.

“The registrar believes on reasonable grounds that the licensee has contravened a section of the act, pertaining to neglect of its residents.”

On June 8, the Ontario Superior Court issued an order against Fairfield Manor to refrain from neglecting its residents and to make sure its staff was properly trained.

WATCH: Fairfield Manor East issued court order

The order came after several inspections of the home, where the regulatory body found that the in some cases medication was being improperly administered, allegedly causing at least one of its residents to be sent to hospital.

Several employees also came forward to speak about lack of payment, lack of training and an unclean and unsafe work environment.

Helen Simeon, senior manager of communications at the Retirement Home Regulatory Authority, says that when Fairfield Manor closes its doors, Quazi must present them with a transition plan for how he will cease operating the home as a retirement business.

“At a resident’s request, the licensee must take steps to find appropriate alternate accommodations or an external care provider for that resident,” Simeon wrote in an email response.

READ MORE: Students and seniors living together in Calgary retirement home

Quazi also owns Fairfield Manor West in Kingston, which hasn’t received any orders from the regulatory board, but during its most recent inspection on June 4, was cited for non-compliance of the Retirement Homes Act for failing to keep the home free from pests and to deal with pests in the home.

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