Rogers Outage
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Rogers spent $150M on customer credits in third quarter due to July outageRogers added 164,000 monthly bill paying wireless phone subscribers in the third quarter despite decades-high inflation in Canada, indicating robust demand for its 5G services.MoneyNov 9
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Rogers outage: Telecoms reach deal to ‘ensure’ services in emergenciesThe deal comes after a massive Rogers Communications Inc. service disruption in July that affected millions of Canadians across the country.CanadaSep 7
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Rogers outage relevant to Shaw takeover hearings, Competition Tribunal rulesRogers' July 8 service outage is relevant to the upcoming hearings on the telecom giant's $26-billion takeover of Shaw Communications.MoneyAug 29
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Rogers says network upgrades after outage will cost $261M, but no timeline givenRogers Communications is set to spend $261 million to overhaul its network in an effort to prevent future outages like the one that knocked out service in July.CanadaAug 25
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Telecom experts criticize Rogers’s Shaw takeover plan as MPs probe outageThe experts provided a number of policy recommendations, including ways to ensure competition in the industry, and called for the Rogers-Shaw transaction to be blocked.CanadaJul 27
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Rogers outage: Company says it will spend $150 million on customer creditsThe Canadian telecom giant had suffered a 19-hour outage earlier this month that cut off millions of users from wireless and internet services and cast doubts over the Shaw deal.CanadaJul 27
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Rogers will spend $250M to create ‘always on’ network to guard against outages: CEORogers has teed up a quarter-billion dollars in spending to make sure its entire network isn't vulnerable to an outage, the company's CEO testified on Monday.CanadaJul 25
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Rogers CEO outlines new protocols, steps to avoid future network outagesOn Sunday, Rogers announced upcoming steps that the telecom giant will be taking to ensure a nationwide network outage doesn't happen again in Canada.CanadaJul 24
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Rogers unable to switch customers during outage despite competing offers from Bell, TelusRogers Communications Inc. says it was unable to switch customers to competing carriers during the unprecedented service outage earlier this month.CanadaJul 23
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Rogers says it couldn’t have revived emergency services any faster during outageRogers says in a submission to the federal telecom regulator that it could not have restored emergency services any faster during a widespread service outage earlier this month.CanadaJul 23
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