Online Banking

• Scotiabank customers face login issues in 2nd payday problem in a month

  Dozens of angry customers online said on social media they could not access the Scotiabank app or website on desktop or mobile devices.

  Canada

  Aug 30, 2024
  
• Desjardins to axe 30% of service centres, ATMs in next 3 years

  Desjardins says that by the end of last year its 669 service counters accounted for just one per cent of transaction volume, while its 1,559 ATMs accounted for three per cent.

  Money

  Jan 31, 2024
  
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• Quebec woman hopes others can learn from her online banking mistake

  A woman from Dunham, Que., feared she had lost $1,000 due to a mistake she made while online banking. She hopes others can learn from what she did.

  Money

  May 19, 2023
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• Alberta bill proposes regulatory ‘sandbox’ to help financial tech companies grow

  The proposed regulatory 'sandbox' would allow companies to temporarily break or ignore some financial rules and regulations under close government supervision to test new programs.

  Tech

  Mar 30, 2022
• TD Canada Trust customers lose hundreds of dollars not once, but twice in e-transfer nightmare

  A BC couple says they won't use e-transer in the future after they lost hundreds of dollars...not once, but twice.

  Consumer

  Nov 4, 2019
• ATB Financial glitch sees payments removed from customer accounts multiple times

  A spokesperson from ATB Financial said that the issue affected 1,400 customers in Alberta.

  Economy

  Oct 8, 2019
• Laurentian Bank ending teller services at nearly all branches as of Monday

  Laurentian wants customers to use automatic tellers and online banking, but it still doesn't offer a app.

  Canada

  Jul 19, 2019
• Saskatoon police warn of tax return scam using texts

  Saskatoon police warn people about tax-related scam that comes in the form of a text message.

  Crime

  Mar 26, 2018
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• When it comes to online security, Canadian millennials are dropping the ball: TD

  According to the survey, the most tech-savvy generation is sorely lacking when it comes to taking well-known precautions to protect their personal information.

  Canada

  Mar 8, 2018
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• ‘Open banking’ holds promise but cybersecurity fears loom for Canadian banks

  Customers have increasingly moved away from physical branches towards online and mobile apps.

  Canada

  Nov 30, 2017