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Air passenger rights advocate wants answers after temporarily restricted from FacebookConsumerDec 9Gábor Lukács is the founder of the non-profit group. He says he regularly comments on the Air Passenger Rights Facebook page, providing information to the traveling public. -
How AI is targeting consumers during holiday shopping seasonConsumerNov 26 -
Why Black Friday is looking different this year for retailers and shoppersConsumerNov 24 -
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Why a mistake on your credit report could cost youConsumerNov 13
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Consumer Matters: Top stories from 2025
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ConsumerConsumer Matters: Air passenger rights advocate temporarily restricted from Facebook -
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CanadaConsumer Matters: Beware of AI scams this holiday season -
CanadaWhy Black Friday is looking different this year -
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ConsumerRetailers offering Black Friday deals early and with deeper discounts -
ConsumerPassengers with airline complaints may be directed to CTA now
More on Consumer Matters
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Why a mistake on your credit report could cost youThe non-profit Credit Counselling Society tells Consumer Matters the frequency of people finding mistakes on a credit report can be as high as 30 per cent.ConsumerNov 13
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Why retailers are offering early Black Friday sales with deep discounts“Anybody and everybody that could possibly be putting out a deal right now is,” said RedFlagDeal’s content coordinator Kari Erickson.ConsumerNov 10
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B.C. woman faces travel health insurance nightmare after shocking U.S. $108K hospital billTravel expert Claire Newell says stability clauses are often written in standard medical insurance policies and reading the fine print of any policy is crucial.ConsumerSep 11
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B.C. business out thousands to scam impersonating BC Lions repBack in June, Jenell Parsons says she received an email from the BC Lions inviting her to be a vendor at the team’s home opener at BC Place.ConsumerJul 2
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Lufthansa customer promised reimbursement then later told ‘case closed’Jarett Wong says he’s been battling with the German airline over his owed funds for almost two years.Jun 23
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B.C. woman launches petition for ‘lemon law’ after vehicle buybackSince Canada does not have a formal ‘lemon law’, Nicole Pajak turned to CAMVAP, which tries to resolve disputes between consumers and manufacturers.ConsumerJun 2
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‘I had no idea I was dead’: B.C. man fights with TransUnion Canada to prove he’s aliveThe North Okanagan resident says his troubles with the credit reporting agency started at the end of 2017 when his mother passed awayConsumerMay 27
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Telus customer ‘furious’ after he says was promised better rateThe B.C. senior says that back in January 2025, he reached out to Telus the telecom provider to complain about increases in his monthly bill.ConsumerApr 22
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Calgary man shares details of his month-long nightmare of buying a new fridgeCalgarian Marko Jovanovic make a quick stop at his local Rona in early month to pick up a new fridge, but it turned into a month-long struggle to get his money back.ConsumerApr 9
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Ford owner wants buyback after recall on hybrid over battery fire risk“I want Ford to buyback my vehicle so I can take the money I put down on it and go buy a reliable vehicle from somewhere else,” said Jason Turner.ConsumerApr 3
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