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Consumer Matters: $117K mobile home renovation nightmare
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RBC customer loses $10,000 after falling victim to bank draft fraudBack in early January, the Vancouver resident was selling a $10,000 luxury watch on Facebook Marketplace. He says he's used the social media platform multiple times without issue.ConsumerJan 30
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B.C. man takes on private parking company over unfair ticketBack in December, Eric Findlay visited a fast food restaurant in Vancouver and parked his vehicle at the private lot managed by Diamond Parking.ConsumerJan 10
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After complaints, Transport Canada launching in-depth review of Chevrolet Volt hybridAn American regulator has also received 61 complaints related to the car’s battery energy control module, Consumer Matters' Anne Drewa reports.ConsumerDec 6, 2023
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B.C. Hyundai Plug-In Hybrid owner hit with $15,000 electric battery costIn November 2017, the Kelowna resident purchased a brand new 2018 Hyundai Ioniq Plug-In Hybrid for around $30,000. But he was recently hit with an unexpected cost.ConsumerNov 30, 2023
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B.C. couple’s dream vacation ruined after Air Canada refuses to take bags off flightThe couple says one bag never left Vancouver and the other three arrived at their home 24 days later with tags indicating their luggage had flown to Mongolia without them.ConsumerSep 28, 2023
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Wait times for some EVs still long in Canada. Why it’s the opposite in the U.S.While wait times for electric vehicles in Canada have improved, they can still be well over a year. It's a situation that hasn't developed south of the border in the United States.ConsumerSep 18, 2023
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Rental vehicle inventory improving, but difficult to find dealBarry Choi also says the type of rental vehicle you select can make a big difference. Smaller cars like a sedan, for example, can cost less than an SUV.ConsumerJul 6, 2023
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Air Canada customer promised refund after double charge for airline ticketsAn Air Canada customer who says she was charged twice for a round trip to the Philippines says the airline has now promised to refund her over $5,000.ConsumerJun 29, 2023
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Air Canada customer outraged after charged twice on credit card for airline ticketsBack in May, the Surrey resident booked two round-trip flights to the Philippines for her and her husband. She was also planning on traveling with their dog, Maki.ConsumerJun 15, 2023
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B.C. company warns Instagram users after account hacked for ransomAdwin Lui of Stigan Media produces digital marketing for Dhaliwal’s company and says for nearly two months he reached out to Meta - Instagram's parent company for help.ConsumerJun 12, 2023
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