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WestJet says global outage resolved, but more disruptions expected

Air Canada and WestJet are pushing back against orders to compensate passengers for flight delays and cancellations. Global News Morning speaks with Air Passenger Right Advocate Gábor Lukács about the court battle, and what happens if they're successful – Nov 5, 2022

WestJet says a system-wide outage that caused delays and cancellations across its entire network has been resolved, but it still expects further disruptions.

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The airline tweeted this morning that all its systems were online and stable, and that teams were busy working to recover from the outage.

The Calgary-based airline said yesterday the outage prevented its contact centre from accessing guest reservations.

No reason for the outage was provided.

Despite being back online, the airline says it anticipates further disruptions as it recovers from the outage.

It is also apologizing to customers for the inconvenience.

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