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Sunwing says flight schedule back to normal after days of delays

Click to play video: 'Delays continue to hamper Sunwing travellers' Delays continue to hamper Sunwing travellers
WATCH ABOVE: (April 21) Travellers trying to board Sunwing flight out and to the GTA detail their ordeals. Ahmar Khan reports – Apr 21, 2022

Sunwing says its flight schedule has returned to normal after a cybersecurity breach that grounded travellers and delayed flights this week.

“We’re happy to share that our flight schedule has returned to normal,” the airline said in a post on Twitter Friday.

“Thank you again to our valued customers for your patience and understanding as we worked through these disruptions.”

Read more: ‘An absolute nightmare’: Atlantic Canadians remain stranded as Sunwing debacle continues

But Sunwing said check-in and passenger processing times may still be “slower than usual” over the coming days as they work to “fully relaunch” their system.

Sunwing previously told Global News that their third-party systems provider Airline Choice suffered a “compromise in their network.”

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It led to problems with check-in and boarding and staff ended up manually processing flights to get passengers through.

— With files from The Canadian Press

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