Coronavirus: Ontario piloting new COVID-19 contact tracing app, launch expected July 2

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WATCH ABOVE: It’s a tool that other countries like Singapore and South Korea have already deployed— a smartphone app to help trace the spread of COVID-19. Now Ontario residents will see if an app can help here and eventually be deployed across the country. Travis Dhanraj reports – Jun 18, 2020

TORONTO — Ontario is launching a mobile app to help track cases of COVID-19, the premier announced Thursday, and the province is replacing outdated public health systems to boost its ability to contain the spread of the virus as more regions reopen.

The app, named COVID Alert, is expected to launch July 2 and will supplement the province’s contact tracing strategy, Doug Ford said.

“We face an invisible enemy, but if we test we can find it,” Ford said at a news conference. “If we trace, we can track it. And if we have those two things, we can contain it.”

The app is voluntary, and will notify users based on a number of criteria, including if they were within two metres of a person who tests positive for the virus and if that contact was over an extended period of time.

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READ MORE: Coronavirus contact-tracing app to launch nationally in early July, Trudeau says

Early detection is critical, said Health Minister Christine Elliott.

“As we begin to reopen the province, the number of contacts per case is expected to increase,” she said, noting more regions will enter Stage 2 of the reopening plan on Friday.

“As they do, it’s never been more important to ensure that Ontarians and public health units have the additional resources, tools and support they need to keep themselves and their communities safe.”

The app is being rolled out in Ontario first, but Prime Minister Justin Trudeau said Thursday it should be ready for downloading across the country this summer.

READ MORE: Canada hits 100,000 coronavirus cases — and ‘we’re not out of the woods yet’

It was developed by the Ontario Digital Service and Shopify, with input from the Information and Privacy Commissioner.

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Privacy was the No. 1 priority, Ford said as he urged Ontarians to download it.

“If we don’t have co-operation of the people of Ontario we put ourselves more at risk,” he said. “It’s going to protect us. It’s going to protect your families.”

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Privacy commissioner Brian Beamish said he is satisfied privacy is being “properly considered and addressed,” though that’s subject to review since he hasn’t yet seen the app in its final form.

Click to play video: 'Coronavirus: Ontario to pilot new COVID-19 contact tracing app' Coronavirus: Ontario to pilot new COVID-19 contact tracing app
Coronavirus: Ontario to pilot new COVID-19 contact tracing app – Jun 18, 2020

The app uses Bluetooth to share anonymous, randomly generated codes with other app users nearby, and does not track or store personal information or location data, officials said. The anonymized information is destroyed after 14 days.

If a person tests positive for the virus, a user can choose to anonymously notify others they have been near over the previous two weeks.

Ontario’s chief medical officer of health, Dr. David Williams, said the app could also help prevent future long-term care outbreaks, with staff who may be unaware they were infected being notified sooner and not bringing it into the home.

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The province is watching data from a contact tracing app Alberta is using, Williams said. Out of that province’s 4.3 million people, 207,000 use the app.

Meanwhile, Ontario also plans to launch a new, $20-million cloud-based case management system this summer.

READ MORE: More young people in Ontario are getting COVID-19. Why is this happening?

The change will streamline a system that is over 15 years old and still relies on multiple points of data entry and fax machines to transmit information, Elliott said.

“Right now our laboratory system isn’t working with our public health system,” Elliott said.

“We need to connect the two of them so that information can come forward immediately, so you don’t have to rely on faxes anymore _ which sadly are still around in health care.”

The province also said Thursday it will bolster its contact tracing work force _ doubling its current capacity to more than 4,000 workers. Ontario’s current pool of 1,500 to 2,000 contract tracers will be expanded by adding 1,700 workers from Statistics Canada and as many as 600 workers who could be redeployed from within Ontario’s public service.


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