Coronavirus: Photo appearing to show lineup outside Costco in London, Ont., raises concerns

City officials in London, Ont., responded on Tuesday after a photo that appears to show a long lineup outside a local Costco was posted online, prompting concerns about social distancing amid the novel coronavirus pandemic.

Shelby Herbstreit posted the photo on Facebook just before 10 a.m. Tuesday. It showed a string of people with shopping carts standing on a sidewalk.

In a caption accompanying the image, Herbstreit wrote the photo was captured outside a Costco store in the city’s north end.

“This is NOT okay,” Herbstreit’s Facebook post read.

“There are other stores that can be shopped at all over the city for essentials.”

The post has since garnered nearly 7,500 shares.

Dr. Chris Mackie, London’s medical officer of health, commented on the photo during a virtual media briefing Tuesday afternoon.

He said the Middlesex-London Health Unit is currently investigating the circumstances surrounding the photo.

“We’ve actually asked the public health inspector to attend to Costco today to ensure the best practices are being implemented there,” said Mackie.

Get breaking National news

For news impacting Canada and around the world, sign up for breaking news alerts delivered directly to you when they happen.

Sign up for breaking National newsletter Sign Up

By providing your email address, you have read and agree to Global News' Terms and Conditions and Privacy Policy.

He added that it’s important to look closely at the picture and camera angle, noting: “People do have shopping carts in between themselves, which is better than nothing, but it’s not great.”

“This isn’t ideal. Shopping carts are not six feet long,”

Tweet This Click to share quote on Twitter: "This isn't ideal. Shopping carts are not six feet long,"

London Mayor Ed Holder also spoke at the briefing.

He said he understands the public needs to pick up their necessities but asked people to be “smarter” and always keep a safe distance.

“We’re at unprecedented times now, and that may require unprecedented measures.”

Tweet This Click to share quote on Twitter: "We're at unprecedented times now, and that may require unprecedented measures."

980 CFPL has reached out to Costco Wholesale Canada for comment.

In late March, Costco Wholesale Canada announced it was adding exclusive hours for seniors.

“On Tuesdays, Wednesdays and Thursdays, Costco warehouses will open from 8 to 9 a.m. for members ages 60 and older, and for those with physical impairments,” the store’s website stated.

1:01 Coronavirus outbreak: Long lines seen in Ontario grocery stores as locals stock up on supplies in case of COVID-19 quarantine

Since then, Costco announced it would limit the number of shoppers allowed inside and adjust cleaning measures and services.

Locally, there are now 162 positive cases of COVID-19 in the London-Middlesex area.

Twelve new cases were confirmed on Wednesday, along with another death, raising the death toll in the area to seven.