Trouble Shooter Anniversary: Top complaints, tips and resources

Who does Edmonton’s Trouble Shooter Julie Matthews receive the most complaints about?

1. Contractors

Julie’s Top Tips:

Some common numbers consumers can call for help:

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• Alberta Employment (Employment Standards Branch) – 1‑877‑427‑3731

• AMVIC (Alberta Motor Vehicle Industry Council) –  780-466-1140

Investigations/Licensing Northern Alberta (toll free): 1-877-979-8100

• Alberta Privacy Commissioner

FOIP and HIA Issues: (780) 422-6860

Toll Free: 1-888-878-4044

• Better Business Bureau (Central & Northern Alberta) – (780) 482-2341, info@edmonton.bbb.org

• CAMVAP (Canadian Motor Vehicle Arbitration Plan)

New Vehicle Complaints: 1-800-207-0685, info@camvap.ca

• Credit Checks

Equifax: 1-800-465-7166

TransUnion: 1-800-663-9980

• General Insurance Ombudservice – 1-877-225-0446

• Landlord and Tenant Advisory Board – 780-496-5959

• Real Estate Council of Alberta – 403-228-2954, Toll Free: 1-888-425-275

• Residential Tenancy Dispute Resolution Service (RTDRS) 310-0000 (then 780-644-3000), rtdrs@gov.ab.ca

• Service Alberta

Consumer Information: 780-427-4088

Utilities Consumer Advocate: 310-4-UCA (310-4822)