Advertisement

Albertan in perpetual pain amid diagnosis delays demands change: ‘Just want my life back’

Click to play video: 'Alberta man with spinal cyst calls for health-care system changes after months of waiting for answers to his pain'
Alberta man with spinal cyst calls for health-care system changes after months of waiting for answers to his pain
Brandon Loney has been in excruciating pain for the past year-and-a-half. He’s unable to work and has gone to the ER dozens of times looking for answers, only to find out he has a cyst on his spine after being gifted a private MRI. Now, as Quinn Ohler reports, he hopes his story can inspire change in Alberta’s overwhelmed health-care system – Mar 27, 2026

Brandon Loney has been in agony for the past year-and-a-half.

Once putting in more than 60 hours a week as a tradesman and proud to be a hard worker, he’s now lost employment because he can no longer physically do his job and says medications doctors have put him on leave him in a daze.

“I just used to really, really enjoy my life,” Loney told Global News. ” (But) the last year and a half have been a struggle.

The severe headaches, pain in his pelvis and other incontinence issues, as well as pain into his legs has greatly impacted his mental health.

“It feels like somebody’s constantly just putting pressure on my pelvic region,” he said. “Then at random times of the day, it will feel like somebody stabbing me multiple times over and over, over again, down in that general region.”

Story continues below advertisement

Loney said he was also advised to take over-the-counter medication to manage the pain, which he said led to stomach ulcers.

Loney has been to the emergency room more than 30 times and undergone countless tests, but said he felt dismissed.

“I’m getting treated for one thing and then a week later I’m being treated for something completely different,” he said.

Originally, Loney was told he had a testicle cyst and was put on the list to see a urologist — which he was told could be up to a year-and-a-half wait.

It isn’t a unique story in Alberta.

“People are out there with real issues and they want their lives back,” Loney said.

Loney’s girlfriend, Tyra Prowse, said she’s watched her partner live a nightmare.

“I wouldn’t wish watching your other half — your soulmate — fall apart in front of you, on my worst enemy,” she said.

Prowse started posting Loney’s journey for answers on social media on her accounts, which were originally started as a way for them to share their life of turning a school bus into a home.

Story continues below advertisement

As their life has changed, so too has their content.

“It’s into Brandon’s health journey and us trying to advocate for everybody else who’s also left suffering like he is,” Prowse said.

Through their TikTok account, the couple was gifted a paid MRI at a private imaging clinic from an anonymous donor.

Receive the latest medical news and health information delivered to you every Sunday.

Get weekly health news

Receive the latest medical news and health information delivered to you every Sunday.
By providing your email address, you have read and agree to Global News' Terms and Conditions and Privacy Policy.

Prowse said it showed Loney has a Tarlov cyst: a rare cyst on the bottom of the spinal cord.

In most people, the cyst doesn’t produce symptoms. But for a small percentage, it can be life-altering. Tarlov cysts are often incidental findings, but in rare cases can cause debilitating pain, according to spine specialists.

Story continues below advertisement

“It was like hitting the lottery, having all of those boxes check off — which is weird because when it’s a health issue, you never, ever want to think of it like that,” Prowse said.

Click to play video: 'Wait times costing Canadians billions according to new research from the Fraser Institute'
Wait times costing Canadians billions according to new research from the Fraser Institute

Having an answer is rewarding, however the fight has only just begun.

The waitlist for a neurology consultation is long in Alberta, and the couple said specialists with experience treating symptomatic Tarlov cysts are extremely limited.

It’s not just stressful, but also a strain on their finances. The couple said because Loney doesn’t have a formal diagnosis from a specialist yet, he doesn’t qualify for disability supports. In the meantime, his employment insurance has run out.

Story continues below advertisement

Prowse said she’s working extra long days but they are still struggling to pay for basic needs like housing, utilities, essential hygiene products and groceries.

The couple is now fundraising to go out of country for treatment.

“The specialists or the neurologists that are educated with the Tarlov cyst and the pain that they actually can cause are very far and few between,” Prowse said.

His experience highlights ongoing concerns about access to timely specialist care in Alberta, particularly for rare or complex conditions.

Click to play video: 'Alberta woman facing years-long wait for endometriosis care relies on ER visits, pain medication'
Alberta woman facing years-long wait for endometriosis care relies on ER visits, pain medication

When asked about extended wait times for specialists in Alberta, the provincial government said there’s an all-time high number of 7,058 specialists practicing in Alberta, and the UCP said it’s investing $7.7 billion into physician compensation and development next year.

Story continues below advertisement

“We’ve also expanded the Facilitated Access to Specialized Treatment (FAST) program through Primary Care Alberta,” the Ministry of Primary and Preventative Health Services said in a statement.

“FAST has expanded from two participating surgical specialties in 2022 to nine surgical specialties today, and processes over 150,000 referrals per year plus 21,000 calls from patients and providers, helping patients get assigned to the right surgical specialist.

“These steps are helping, but we know more needs to be done. That’s why we will be introducing new legislation to expand access and choice for preventive screening, elective testing, and other diagnostic services.”

Acute Care Alberta was also asked about increasing access to specialists in the province, admitting that outpatient wait times for specialists are “longer than desired” and adding that timely access to neurology and neurosurgery care “remains a priority.”

“High referral volumes, growing patient complexity and limited specialist capacity contribute to longer waits in neuroambulatory clinics,” the statement read.

“To help address this, Neuroscience Care Alberta launched a project to develop and test an AI‑enabled triage prototype, initially for stroke clinics, to improve efficiency and lay the foundation for better wait-time visibility and future system improvements.”

Click to play video: 'Will Alberta’s public-private health approach reduce wait times? A deeper look into dual-model practice'
Will Alberta’s public-private health approach reduce wait times? A deeper look into dual-model practice

That all means very little to the couple right now, as they struggle to get through each day.

Story continues below advertisement

“Watching him become the shell of a man that he has become, in contrast to a man who works 60-plus hours a week and then would walk his dogs in the middle of the night and be that great dog dad and that great other half — it’s heartbreaking,” Prowse said.

Loney said it’s not just about his own care — he wants it to be easier for all Albertans to get the help they need.

“I’m not saying that we need a paid system here, but the free health care system needs to change,” Prowse added.

Sponsored content

AdChoices