NEW YORK – Whole Foods Market’s CEOs apologized Thursday for pricing issues at its stores, a week after a New York investigation found that the natural food grocer routinely overcharged for prepackaged fruits, vegetables and deli meats.
In a YouTube video, co-CEOs John Mackey and Walter Robb said that the mistakes were unintentional. They said the company will increase its training at stores around the county to fix any pricing issues.
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Last week, New York’s Department of Consumer Affairs said it was expanding its investigation after finding that Whole Foods stores in the city regularly ripped customers off, including overcharging $14.84 for a package of coconut shrimp and $4.85 for eight chicken tenders.
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