Ontario’s cannabis buyers are Canada’s most discontented, a poll shows. Continue reading →

The detailed rules released today shed more light on the province’s private cannabis retail framework and deals a blow to licensed producers, some of which have purchased stakes in retail. Continue reading →

It is shaping up to be quite an April Fools’ Day next year, Scott Thompson says: April 1, 2019, is when Ontario’s new rules for stand-alone retail cannabis stores take effect. Continue reading →

Finance Minister Vic Fedeli says the online Ontario Cannabis Store is returning to its original delivery time of one to three days after grappling with delays since recreational cannabis became legal last month. Continue reading →

In an email to affected customers this week, the CEO of the Ontario Cannabis Store said unspecified measures have been put in place to prevent a recurrence. Continue reading →

In an email notice to customers, Patrick Ford, president and CEO of OCS said Canada Post notified them on Nov. 1 that about 2 per cent of customer orders, which is approximately 4,500 orders, was accessed by someone through Canada Post’s delivery tracking tool.  Continue reading →

Paul Dube says he’s set up a triage team to deal specifically with the flood of concerns over the government-run Ontario Cannabis Store. Continue reading →

The rollout of legal cannabis in Ontario has been ‘rocky’ as producers and officials grapple with ‘shocking’ consumer demand. Continue reading →

The complaints come as thousands of others posted online detail consumer frustration with lack of information and communication from provincial retailer. Continue reading →