WestJet

• WestJet says some passengers’ personal info stolen during June security breach

  Westjet said Monday that some passengers personal information was accessed during a June 13 cyberattack that temporarily affected access to some of its servers and software.

  Crime

  Sep 29
  
• Reclining on your next WestJet flight may mean having to upgrade seats

  WestJet is changing the seats on some of its flights, and most economy options won't be able to recline beyond a 'fixed' amount unless passengers pay for an upgrade.

  Consumer

  Sep 26
  
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• WestJet cyberattack will be investigated by Canada’s privacy commissioner

  The airline said last month that a 'sophisticated, criminal' third party was able to gain access to some personal and travel-related data during the June cybersecurity incident.

  Consumer

  Aug 5
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• WestJet passengers evacuate on slides after engine fire at Vancouver airport

  Federal investigators have been deployed to Vancouver International Airport after a 'small engine fire' onboard a WestJet flight from the United States.

  Canada

  Jul 13
• Lethbridge Airport sees steady ridership despite limiting of flights

  Several months after WestJet made changes to its service levels in Lethbridge, the local airport is reporting a steady flow of passengers.

  Consumer

  Jul 11
• Air traffic controller shortage could disrupt summer travel, WestJet warns

  WestJet says current problems with delayed flights will only get worse during this summer's travel season if NAV Canada doesn't hire more air-traffic controllers.

  Canada

  Jun 28
• WestJet says cyberattack remains unresolved 1 week in, but operations not impacted

  Spokesman Josh Yeats says investigations in collaboration with law enforcement are ongoing.

  Jun 20
• WestJet says operations running smoothly after ‘cybersecurity incident’

  The Calgary-based airline says access to some of its servers and software systems has been impacted but added its operations are nonetheless running safely.

  Canada

  Jun 14
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• A thousand baby chicks flown from Alberta to Kelowna amid looming Canada Post strike

  With the threat of a Canada Post strike looming, it was decided to switch the chicks' transportation from ground transport to air.

  Canada

  Jun 11
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• Air Canada, WestJet still ranking low on customer satisfaction, study shows

  Air Canada and WestJet are showing signs of improving customer satisfaction, yet continue to rank near the bottom of the list for large North American air carriers.

  Consumer

  May 8