Ritual says it has laid off about 40 per cent of its company.
The cut carried out by the Toronto-based food pickup service amounts to about 38 workers.
The company did not say what promoted the layoff but described it as a difficult decision in a statement.
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Ritual says it believes the move will strengthen the company, position it for success and better help it service restaurants as they grow their businesses.
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The cut comes after Ritual said in May that it would begin charging consumers a fee for every order they place on its platform.
The charges amount to between 15 and 99 cents for orders under $30 and $1.99 for orders above $30.
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