Some of your tax credit payments might be delayed, CRA warns. Here’s why

Click to play video: 'CRA says it has $1.4 billion in uncashed cheques dating back to 1998'
CRA says it has $1.4 billion in uncashed cheques dating back to 1998
The Canada Revenue Agency says it will be sending e-notifications to thousands of Canadians after accumulating $1.4 billion worth of uncashed cheques, with some dating back to 1998 – Aug 9, 2022

Some Canadians have not received their entitled tax credit payments due to a “technical issue,” according to the Canada Revenue Agency.

The CRA said the issue is affecting payouts of the GST/HST credit and the Ontario Trillium Benefit to some taxpayers.

The agency said in a statement to Global News on Monday that it expects fewer than two per cent of GST/HST credit and OTB payments have been affected.

The CRA first signalled issues with the payouts in a pair of tweets on April 6.

The agency told Global News in a statement Friday it was aware of the issue and that updates would be posted on its website.

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In a series of followup tweets on Sunday, the CRA said those experiencing delays who are signed up for direct deposit through their tax account will start getting payments as early as April 14, while taxpayers who receive benefits via cheque will start receiving them in the mail the following week.

“We are in solution mode and are currently working around the clock to issue the payments as quickly as possible to affected Canadians,” read the tweets, with an apology to taxpayers affected by the issue.


The federal government proposed a top-up for the GST credit dubbed a “grocery rebate” in its 2023 budget released in March, though there’s no stated timeline for the rollout of the measure, which still requires approval in the House of Commons.

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