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IT issue impacting flights at Pearson Airport resolved, Air Canada says

A woman walks through Pearson International Airport in Toronto on March 16, 2020. THE CANADIAN PRESS/Nathan Denette

Air Canada says an IT issue that was affecting flights at Toronto’s Pearson International Airport on Thursday afternoon has been resolved.

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In a tweet just after 1:30 p.m., the airport said Air Canada was “experiencing an intranet outage” that is impacting functions including check-in, baggage delivery and gating.

The airport was advising customers to check-in online before leaving for the airport.

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In an update just after 3 p.m., Air Canada said the IT issue had been resolved.

“We apologize for any delays and appreciate our customers’ patience,” the airline said in a tweet.

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