Calgary Transit officers dispatched to more calls but social disorder not increasing

Click to play video: 'Social disorder at Calgary Transit not increasing despite rise in dispatch calls' Social disorder at Calgary Transit not increasing despite rise in dispatch calls
WATCH: Calgary Transit says the number of calls that transit officers are being dispatched to has increased but it's because of proactive work. As Jenna Freeman reports, a decrease in ridership means officers have the ability to respond to calls more quickly – Feb 9, 2021

Calgary Transit officers responded to more dispatch calls recently as ridership on c-trains and public transit continued to trend downwards.

The transit department explained that because there are fewer people at stations and on platforms, officers can actually see incidents before they happen and respond quickly.

Superintendent of Public Safety for Calgary Transit, Will Fossen, said that the number of social disorder incidents at transit stations has not actually increased. 

Fossen explained that case generation numbers increased only due to the fact that officers were more proactive in their response.

“Our officers on patrol, our operations control centre that monitor our cameras across our system, they have the ability — now that unfortunately, our ridership has dropped — to see things a lot clearer and quicker,” Fossen said Tuesday.

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Read more: Calgary Transit service levels and public health a ‘balance’ during second wave: Davison

On Monday, Ward 6 councillor Jeff Davison addressed concern over a video posted to social media that allegedly showed someone using drugs on a c-train in Calgary.

Davison said it’s important for Calgarians to recognize that public transit in Calgary remains safe.

“Calgary Transit and Calgary police are working together,” Davison said. “We’re dealing with social disorder with the root cause in mind. We’re trying to involve the proper agencies as we see them on a case-by-case basis.”

Calgary transit said as the temperatures in Calgary dropped, it was monitoring transit stations and allowing people to stay there to keep warm if there was no risk to the public.

Click to play video: 'Calgary Transit investigating bus shelter vandalism' Calgary Transit investigating bus shelter vandalism
Calgary Transit investigating bus shelter vandalism – Jan 19, 2021

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