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Series 3 Apple Watch has cellular connectivity problems

Click to play video: 'Apple unveils latest iPhones and watch'
Apple unveils latest iPhones and watch
WATCH: Apple unveils latest iPhones and watch – Sep 13, 2017

NEW YORK – Apple confirmed that its new Series 3 Apple Watch can encounter problems connecting to a cellular network. The problems arise when the watch joins unauthenticated Wi-Fi networks without connectivity.

This can happen when the watch tries to join a Wi-Fi network the user has previously logged in to using another Apple device, like an iPhone or a computer. The company says it is investigating a fix for the problem.

READ MORE: Apple product launch: iPhone X unveiled alongside upgraded Apple Watch, Apple TV

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To work around it, users can get their phone to “forget” the network.

WATCH: Apple Watch Series 3 unveiled with cellular built-in

Click to play video: 'Apple Watch Series 3 unveiled with cellular built-in'
Apple Watch Series 3 unveiled with cellular built-in

The latest watch, which starts at $399, has been hotly anticipated because its cellular connectivity means people can use it without carrying their phone around.

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The watch doesn’t require a new data plan, but an add-on to existing plans. This generally costs $5 to $10 a month.

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