Jobs safe at New Glasgow call centre until at least Dec. 2015

NEW GLASGOW, N.S. – A call centre on the brink of closure in Nova Scotia has been given a reprieve.

Convergys says it has secured extra work from an existing client to keep its centre in New Glasgow open at least until December 2015.

The American-owned centre announced earlier this year that it would close on Sept. 28, putting about 300 people out of work.

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With additional work lined up, spokeswoman Brooke Beiting says there is no need for any layoffs.

Beiting also says the company isn’t looking to hire any more staff even though some employees left after Convergys announced the centre would be closing.

She says there are just over 230 people working at the centre.

Beiting says the company will continue trying to secure more business for the centre, which opened in 2001.

Three other Convergys call centres in Nova Scotia have closed in recent years, including locations in Halifax, Truro and Cornwallis.