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London Drugs stores across B.C. remain closed and phone lines taken down

Click to play video: 'London Drugs cybersecurity shutdown continues into Monday'
London Drugs cybersecurity shutdown continues into Monday
Thousands of London Drugs customers were locked out of stores again on Monday after the B.C.-based chain shut down all 80 of its Western Canada stores, citing a "cybersecurity" incident. Janet Brown reports – Apr 29, 2024

London Drugs stores across B.C. remain closed on Monday morning as the company deals with a cybersecurity incident.

In addition, on Monday afternoon the company said its phone lines have been temporarily taken down due to the internal investigation.

It is not known when they will be reinstated.

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“In the interim, pharmacy staff are on-site at all London Drugs locations to support customers with urgent pharmacy needs,” the company said.

“We advise customers to visit their local store in person for immediate support and until the phone lines are back in service.”

The drugstore chain initially reported the store closures on Sunday afternoon.

In a statement to Global News, London Drugs says the closures are out of an abundance of caution and at this time they do not believe customer or employee data has been impacted.

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There is no word yet on when the stores may be open.

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