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Hullo cancels weekend sailings due to vessel storm damages, dry dock work

Click to play video: 'Fierce storm rattles south coast'
Fierce storm rattles south coast
If you weren't woken up by the wind rattling your windows last night, you almost certainly saw the aftermath today. Flooded streets, power outages, and fallen trees are all over Metro Vancouver after a major storm swept through the region. Alissa Thibault has more on the fallout – Nov 11, 2023

The first B.C. South Coast storm of the season knocked out power for tens of thousands of residents and damaged a Hullo vessel, causing the company to cancel all weekend sailings.

Hullo said weather damage has temporarily sidelined one of its vessels, while its other vessel was already out of service for pre-planned dry dock work.

All sailings between Nanaimo and Vancouver on Nov. 11 and 12 were cancelled.

Click to play video: 'B.C. evening weather forecast: Nov. 11'
B.C. evening weather forecast: Nov. 11

Passengers who had tickets for sailings will be issued a refund to their original payment method, Hullo said.

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“We appreciate your understanding as we work diligently to rectify this situation as quickly as possible,” Hullo staff said in a release.

If refunds are not received within five business days, Hullo said customers should contact its held desk by email at support@hullo.com.

An update on services is expected by 5 p.m. Sunday for Monday’s sailings.

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