Supply chain problems and inventory issues have led to huge changes in the used car industry. The average price shot up 48% in the last year, and some are even appreciating in value. This has forced decades-old dealerships to change course, offering online sales and home delivery, while new companies target a younger demographic who want an online-only car buying experience. For The New Reality, Mike Drolet explores the wild ride of used cars sales – and how long this trend is likely to continue.