Airlines could have to pay for delays under new rules
Videos
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Airlines could have to pay for delays under new rules
02:02 | December 17, 2018
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Family holiday airline horror story illustrates traveller protection loophole
02:24 | December 22, 2023
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Consumer Matters: B.C. couple battles Air Canada over loss of dream vacation
04:38 | September 28, 2023
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Consumer Matters: How air passenger rights changes will impact travellers
02:34 | April 24, 2023
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Changes made to close loopholes and strengthen air passenger rights
01:49 | April 24, 2023
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Consumer Matters: Feds commit $75.9M to process airline passenger complaints
02:33 | March 14, 2023
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Consumer Matters: Probe seeks accountability in holiday travel chaos
01:47 | January 9, 2023
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Consumer Matters: Navigating the pitfalls of airline compensation
03:39 | January 5, 2023
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Air Canada and WestJet fighting passenger compensation rulings
04:27 | November 5, 2022
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Consumer Matters: Fight for damaged bag compensation
03:27 | October 3, 2022
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New air passenger protection rules go into effect to protect Canadian air travellers
05:40 | September 8, 2022
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Airlines criticize incoming refund regulations
04:22 | August 21, 2022
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Unsatisfied WestJet customer turns to Consumer Matters for help getting a refund
02:40 | February 2, 2022
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Parliamentary reports calls for airlines to refund flights halted due to COVID-19
02:12 | June 22, 2021
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Air Canada to offer refunds in exchange for federal pandemic aid
04:08 | April 13, 2021
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B.C.’s top doctor battles airlines over COVID-19 contact tracing
01:59 | August 5, 2020
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WestJet customer denied refund after flight change
03:50 | July 20, 2020
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Frustration mounts over lack of refunds for flights cancelled
04:06 | May 23, 2020
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Airlines could have to pay for delays under new rules
02:02 | December 17, 2018
-
Family holiday airline horror story illustrates traveller protection loophole
02:24 | December 22, 2023
-
Consumer Matters: B.C. couple battles Air Canada over loss of dream vacation
04:38 | September 28, 2023
-
Consumer Matters: How air passenger rights changes will impact travellers
02:34 | April 24, 2023
-
Changes made to close loopholes and strengthen air passenger rights
01:49 | April 24, 2023
-
Consumer Matters: Feds commit $75.9M to process airline passenger complaints
02:33 | March 14, 2023
-
Consumer Matters: Probe seeks accountability in holiday travel chaos
01:47 | January 9, 2023
-
Consumer Matters: Navigating the pitfalls of airline compensation
03:39 | January 5, 2023
-
Air Canada and WestJet fighting passenger compensation rulings
04:27 | November 5, 2022
-
Consumer Matters: Fight for damaged bag compensation
03:27 | October 3, 2022
-
New air passenger protection rules go into effect to protect Canadian air travellers
05:40 | September 8, 2022
-
Airlines criticize incoming refund regulations
04:22 | August 21, 2022
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Unsatisfied WestJet customer turns to Consumer Matters for help getting a refund
02:40 | February 2, 2022
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Parliamentary reports calls for airlines to refund flights halted due to COVID-19
02:12 | June 22, 2021
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Air Canada to offer refunds in exchange for federal pandemic aid
04:08 | April 13, 2021
-
B.C.’s top doctor battles airlines over COVID-19 contact tracing
01:59 | August 5, 2020
-
WestJet customer denied refund after flight change
03:50 | July 20, 2020
-
Frustration mounts over lack of refunds for flights cancelled
04:06 | May 23, 2020
Airlines could have to pay for delays under new rules
Description
December 17, 2018
The Canadian Transportation Agency has revealed the proposed new air passenger rights' rules it intends to start enforcing next year, but as John Hua reports, critics say the new regulations regarding compensation for delays will fail to take off.
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Airlines could have to pay for delays under new rules02:02 | December 17, 2018
-
Family holiday airline horror story illustrates traveller protection loophole02:24 | December 22, 2023
-
Consumer Matters: B.C. couple battles Air Canada over loss of dream vacation04:38 | September 28, 2023
-
Consumer Matters: How air passenger rights changes will impact travellers02:34 | April 24, 2023
-
Changes made to close loopholes and strengthen air passenger rights01:49 | April 24, 2023
-
Consumer Matters: Feds commit $75.9M to process airline passenger complaints02:33 | March 14, 2023
-
Consumer Matters: Probe seeks accountability in holiday travel chaos01:47 | January 9, 2023
-
Consumer Matters: Navigating the pitfalls of airline compensation03:39 | January 5, 2023
-
Air Canada and WestJet fighting passenger compensation rulings04:27 | November 5, 2022
-
Consumer Matters: Fight for damaged bag compensation03:27 | October 3, 2022
-
New air passenger protection rules go into effect to protect Canadian air travellers05:40 | September 8, 2022
-
Airlines criticize incoming refund regulations04:22 | August 21, 2022
-
Unsatisfied WestJet customer turns to Consumer Matters for help getting a refund02:40 | February 2, 2022
-
Parliamentary reports calls for airlines to refund flights halted due to COVID-1902:12 | June 22, 2021
-
Air Canada to offer refunds in exchange for federal pandemic aid04:08 | April 13, 2021
-
B.C.’s top doctor battles airlines over COVID-19 contact tracing01:59 | August 5, 2020
-
WestJet customer denied refund after flight change03:50 | July 20, 2020
-
Frustration mounts over lack of refunds for flights cancelled04:06 | May 23, 2020
-
Airlines could have to pay for delays under new rules02:02 | December 17, 2018
-
Family holiday airline horror story illustrates traveller protection loophole02:24 | December 22, 2023
-
Consumer Matters: B.C. couple battles Air Canada over loss of dream vacation04:38 | September 28, 2023
-
Consumer Matters: How air passenger rights changes will impact travellers02:34 | April 24, 2023
-
Changes made to close loopholes and strengthen air passenger rights01:49 | April 24, 2023
-
Consumer Matters: Feds commit $75.9M to process airline passenger complaints02:33 | March 14, 2023
-
Consumer Matters: Probe seeks accountability in holiday travel chaos01:47 | January 9, 2023
-
Consumer Matters: Navigating the pitfalls of airline compensation03:39 | January 5, 2023
-
Air Canada and WestJet fighting passenger compensation rulings04:27 | November 5, 2022
-
Consumer Matters: Fight for damaged bag compensation03:27 | October 3, 2022
-
New air passenger protection rules go into effect to protect Canadian air travellers05:40 | September 8, 2022
-
Airlines criticize incoming refund regulations04:22 | August 21, 2022
-
Unsatisfied WestJet customer turns to Consumer Matters for help getting a refund02:40 | February 2, 2022
-
Parliamentary reports calls for airlines to refund flights halted due to COVID-1902:12 | June 22, 2021
-
Air Canada to offer refunds in exchange for federal pandemic aid04:08 | April 13, 2021
-
B.C.’s top doctor battles airlines over COVID-19 contact tracing01:59 | August 5, 2020
-
WestJet customer denied refund after flight change03:50 | July 20, 2020
-
Frustration mounts over lack of refunds for flights cancelled04:06 | May 23, 2020
Airlines could have to pay for delays under new rules
Description
December 17, 2018
The Canadian Transportation Agency has revealed the proposed new air passenger rights' rules it intends to start enforcing next year, but as John Hua reports, critics say the new regulations regarding compensation for delays will fail to take off.
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