WestJet
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WestJet pauses installing non-reclining seats after blowback — for nowWestJet VP Robert Antoniuk told staff in a memo the new configuration will only go ahead on 22 planes "for the time being," with 21 of those already sporting the tighter interior.ConsumerDec 12
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WestJet wheelchair weight limit frustrates passengers, advocatesAdvocates say a policy by WestJet capping the weight of mobility aids like power wheelchairs at 300 pounds is unfair and potentially unlawful.CanadaNov 19
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New WestJet policy surrounding wheelchairs affects family’s vacationGeorgia Nataraj and her family were going to Mexico next February when her parents received notice from WestJet to cancel their tickets due to Georgia's power wheelchair.CanadaNov 19
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WestJet says some passengers’ personal info stolen during June security breachWestjet said Monday that some passengers personal information was accessed during a June 13 cyberattack that temporarily affected access to some of its servers and software.CrimeSep 29
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Reclining on your next WestJet flight may mean having to upgrade seatsWestJet is changing the seats on some of its flights, and most economy options won't be able to recline beyond a 'fixed' amount unless passengers pay for an upgrade.ConsumerSep 26
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WestJet cyberattack will be investigated by Canada’s privacy commissionerThe airline said last month that a 'sophisticated, criminal' third party was able to gain access to some personal and travel-related data during the June cybersecurity incident.ConsumerAug 5
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WestJet passengers evacuate on slides after engine fire at Vancouver airportFederal investigators have been deployed to Vancouver International Airport after a 'small engine fire' onboard a WestJet flight from the United States.CanadaJul 13
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Lethbridge Airport sees steady ridership despite limiting of flightsSeveral months after WestJet made changes to its service levels in Lethbridge, the local airport is reporting a steady flow of passengers.ConsumerJul 11
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Air traffic controller shortage could disrupt summer travel, WestJet warnsWestJet says current problems with delayed flights will only get worse during this summer's travel season if NAV Canada doesn't hire more air-traffic controllers.CanadaJun 28
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WestJet says cyberattack remains unresolved 1 week in, but operations not impactedSpokesman Josh Yeats says investigations in collaboration with law enforcement are ongoing.Jun 20
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