Telus News

• Telus offering buyouts after push in customer service tech, self-serve options

  Telus spokeswoman Brandi Merker says the company offered the package to a large group of employees in order to be fair and equitable.

  Tech

  May 18, 2023
  
• Bell, Telus customers to face higher roaming rates when travelling abroad

  Telus says on its website that its customers will pay $14 daily to roam in the U.S., while Bell users will face a daily $13 charge to roam down south.

  Canada

  Mar 1, 2023
  
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• CRTC says it needs more time to weigh Telus’ request to add credit card fee

  In the application, Telus said the surcharge is intended ``to cover the processing costs that credit card payments incur.''

  Consumer

  Oct 17, 2022
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• Telus wants to add a 1.5% processing fee for credit card payments this fall

  Telus is asking the CRTC if it can pass on credit card fees to customers starting this fall.

  Money

  Aug 12, 2022
• Telus to buy LifeWorks in $2.9-billion deal

  LifeWorks, formerly Morneau Shepell, helps companies with employee and family assistance plans, absence management, pension and benefits administration and retirement planning.

  Canada

  Jun 16, 2022
• COVID-19 vaccine texts may have been blocked for Telus customers in Waterloo Region

  Any Telus customer who subscribed via text and has not been notified to book an appointment is being asked to pre-register again.

  Canada

  Apr 12, 2021