CTA
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Lynx Air baggage bungle sends suitcase to stranger in Ontario instead of CalgaryA Calgary couple is calling out Lynx Air after their bag was mistakenly tagged to go to another airport in another city and the airline hasn't done anything to get it back.ConsumerSep 13, 2023
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Saskatchewan woman embarks on long journey to Calgary to find lost luggageA Saskatchewan woman has driven all the way to Calgary to search for the suitcase she says WestJet Airlines lost on her Mexican vacation.ConsumerJan 30, 2023
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‘The process puts the burden on the Canadian consumer’: Why passengers continue to battle the airlinesSome airline passenger advocates suggest taking the airlines to small claims court, while others would like to see more action taken by the Federal Transport Minister.ConsumerJan 5, 2023
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Frustrated fliers file thousands of travel-related complaints in past few monthsAn air passenger rights advocate advises bypassing the Canadian Transportation Agency when filing a travel related complaint against Canada's airlines.ConsumerNov 15, 2022
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Compensation for flight disruptions not enough to improve air travel in Canada: advocateA consumer advocate says two recent regulatory rulings ordering Canadian airlines to compensate passengers for flight disruptions won't be enough to improve air travel.CanadaSep 16, 2022
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Flair Airlines is Canadian, licences won’t be revoked: CTAThe low-cost airline's licences that allow it to fly in Canada were in question due to the influence of U.S.-based investor 777 Partners LCC.CanadaJun 1, 2022
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Trucking vaccine mandate will have negative impact: U of M profBarry Prentice, a professor who studies supply chain management, says a vaccine mandate for truckers entering Canada from the U.S. is not going to lower prices or increase trade.HealthJan 11, 2022
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Emails show close communication between transport regulator, feds on flight refundsEmails tabled with the House of Commons transport committee reveal that senior officials last spring were in frequent contact about the agency's public stance on flight vouchers.HealthMay 15, 2021
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Truckers navigate muddied health guidelines amid coronavirus pandemic, hope for vaccine priorityCanadian truck drivers continue to navigate the bumpy roads of COVID-19 restrictions with public health guidelines changing depending on the location.CanadaFeb 9, 2021
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Still waiting on a flight cancellation refund? Feds say new rules coming to protect consumersThe new rules would apply to future cancellations only and will not be retroactive, leaving passengers whose flights are cancelled prior to their introduction on their own.CanadaDec 21, 2020
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