Consumer Protection
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Are your smartphone apps stealing your data?Reasearcher Joel Reardon is finding more and more data, including location information, is being sent to data brokers and third parties, often far beyond Canadian borders.ConsumerJun 15, 2023
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Quebec moves to ban planned obsolescence, ensure right to repairThe bill will require manufacturers and retailers to ensure replacement parts and repair services are available at a reasonable price for the products they sell in the province.ConsumerJun 1, 2023
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B.C. government announces new homebuyer protection periodA protection period of three days will be implemented in 2023 for potential homebuyers in B.C., the first of its kind in Canada.ConsumerJul 21, 2022
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How a B.C. airline passenger refused a travel voucher on a cancelled flight and got her money back'I didn’t pay $2,100 for a voucher. I paid $2,100 for a vacation and they weren’t providing that. I wanted my money back,' Summer Barger said.ConsumerMar 3, 2021
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Consumers left with worthless passes and gift cards following COVID-19 business closuresWhat can consumers expect when businesses go bankrupt? Experts say don't expect much if you have a season pass, gift card or store credit.ConsumerJun 24, 2020
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British Columbia asking for public’s thoughts on cellphone billsThe province kicked off consultation on Wednesday asking for the public's input on cellphone bills.ConsumerMay 29, 2019
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Charges laid after fake Amazon reviews allegedly promoted ‘fat-blocking’ pills linked to liver failureThe FTC has successfully brought the first-ever case against a supplement company that allegedly boosted its Amazon ratings through a third-party firm that crafts fake “verified” reviews.ConsumerMar 12, 2019
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British Columbia cracks down on ‘predatory’ practices by payday loan companiesThe B.C. government is cracking down on "predatory" practices by payday loans operations in the province.PoliticsFeb 26, 2019
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Doug Ford scrapping rate protection for more than 325,000 Ontario hydro customersPremier Doug Ford's government is rolling back protections for more than 325,000 electricity customers in Ontario. Low-income advocates are concerned this could mean higher bills.ConsumerJan 22, 2019
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U.S. lawmakers look to regulate airline seat size with new legislationThe regulation of seat width and legroom is part of a five-year extension of federal aviation programs announced early Saturday by Republican and Democratic leaders of the House and Senate committees that oversee the nation’s air travel.ConsumerSep 23, 2018
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