The city encourages affected low-income residents, residents with children under five years old and pregnant women to get in contact with 311 to place their order.

As of Feb. 2, 311 will only be available between 7 a.m. and 7 p.m.

Bon Iver announces an album with a title that'll confuse people, while Ed Sheeran decides to rock it up.

The new feature will also flag if plants or weeds are noxious or invasive and what action should be taken.

With the arrival of spring, a lot of Calgarians are doing their seasonal cleaning, but it comes with an increase in complaints about debris piling up in back alleys.

Calgarians might be celebrating now that warmer weather is finally on the way, but city officials are warning that springtime temperatures will bring a quick snowmelt.

Calls included complaints of a pancake-stealing squirrel, a restaurant possibly watering down its root beer, and deer repeatedly running through a backyard.

Winnipeg's 311 service quietly celebrated its 10th anniversary Wednesday.

Some business owners are raising concerns about why certain locations were chosen as designated public smokers areas.

Winnipeg mayoral candidate Jenny Motkaluk said if she's elected mayor, she would dramatically change the city's 311 service to put residents calling for service requests directly in touch with staff in city departments.