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  • Air Canada passenger’s bag arrives destroyed. A nightmare followed
    President of the Air Passenger Rights advocacy group Gabor Lukacs said Wolk’s case is a clear violation of the law and passengers need to stand their ground.
    Consumer
    Oct 3
  • ‘Value-focused’ Canada Jetlines kicks off with Toronto-Calgary flights
    Canada Jetlines is set for its inaugural flight on Thursday. The airline will offer service connecting Calgary and Toronto to start but is also eyeing U.S. markets.
    Consumer
    Sep 22
  • Challenging criminal laws: The right to sell one’s body vs. the right to not be trafficked
    The Ontario Superior Court is hearing the Canadian Alliance for Sex Work Law Reform’s case for overturning the Protection of Communities and Exploited Persons Act.
    Canada
    Oct 4
  • Leaves changing in Canada: Where to see spectacular fall colours coast-to-coast
    Absorb as much fall colour as you can before the unrelenting Canadian winter takes hold.
    Canada
    2 hours
  • Quebec election: Legault’s tense relationship with Ottawa likely to now continue
    A looming fight over immigration and tensions over the future of the French language in Quebec and across Canada will test intergovernmental relations, experts say.
    Canada
    Oct 4
  • Air Canada flight cancellations: How to get refunds, other compensation
    Air Canada's move to cancel nearly 10,000 flights this summer has many passengers frustrated and confused. Here's what you're owed if you were stranded at the gate.
    Consumer
    Jul 4
  • Air Canada introduces COVID self-testing option for customers
    Passengers of the airline have the option of buying self-administered COVID-19 tests and testing themselves while abroad before they board their flight back to Canada.
    Canada
    Oct 25, 2021
  • Air Canada to buy 30 electric-hybrid airplanes, invest US$5M in Swedish firm
    Air Canada says the aircraft will be powered by lithium-ion batteries and equipped with reserve-hybrid generators that can use sustainable aviation fuel.
    Canada
    Sep 15
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  • Air Canada paid $10M in COVID-19 bonuses to top execs while negotiating gov’t rescue plan
    The airline justified the bonuses and stock awards to shareholders by saying the senior executive team "reacted urgently, decisively and skillfully" to the COVID-19 pandemic.
    Economy
    May 31, 2021
  • Air Canada’s $10M bonuses ‘unacceptable’ while laying off staff, Trudeau says
    Air Canada defended the bonuses to shareholders as warranted given the executives' handling of the COVID-19 pandemic, which saw the airline refuse most customer refunds for months.
    Canada
    Jun 2, 2021
  • Air Canada to begin flights to Italy without need to quarantine upon arrival
    According to an update on the airline's website, the flights will begin on July 2 and will be government-approved.
    Canada
    Jun 3, 2021
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  • ‘A systemic strategy’: Air Canada customers say claims wrongly denied under new passenger rules
    Canadians have filed nearly 10,000 air travel complaints — an "unprecedented volume" — since the new rules came into effect, the Canadian Transportation Agency said.
    Money
    Feb 11, 2020
  • Customers fuming as Air Canada reservation system problems persist
    "I'd have to be a masochist to fly Air Canada again," passenger Carrie Shoemaker told Global News.
    Dec 11, 2019
  • ‘I feel my life is less-than’: Woman says she’s stuck abroad after Air Canada ‘broke’ her wheelchair
    “I feel like people with disabilities aren’t seen, like we're treated like luggage, like cattle," said Maayan Ziv in a tearful Instagram post.
    Canada
    Sep 9
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  • Air Canada requiring all employees, new hires to be vaccinated against COVID-19
    All employees of the main Air Canada line, Air Canada Rouge and Air Canada Vacations will be affected by the policy, and will have to report their vaccination status.
    Canada
    Aug 25, 2021
  • Air Canada’s strict new vaccine policy may lead other firms to follow: experts
    Many Canadian workers who don't work in federally regulated industries will soon need to tell their employer their COVID-19 vaccination status.
    Canada
    Aug 27, 2021
  • Air Canada urges Ottawa to lift hotel quarantine as it reports $1.3B Q1 loss
    Last month, Air Canada reached a deal for $5.9 billion in federal aid including money earmarked to help refund customers.
    Economy
    May 7, 2021
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  • Air Canada pulls out of federal aid program as business rebounds
    Air Canada is leaving the federal government's aid program after experiencing a rebound in business lost to the COVID-19 pandemic.
    Economy
    Nov 19, 2021
  • Cancelled flights, lost luggage, no customer support: why flying has become a ‘nightmare’
    Airlines say ramping up flights this summer has been complex, but one expert blames service issues and passenger complaints on poor planning.
    Money
    Sep 4, 2021
  • Canada’s gas price average slips to $1.61 per litre: CAA
    According to the CAA's gas price tracker the national average price of gas slipped from $1.64 per litre to $1.61.
    Canada
    4 hours
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  • Canadian MPs unanimously condemn Air Canada for millions in executive bonuses
    Air Canada informed shareholders on Monday that its top executives and managers were getting a combined $10 million in stock options and bonuses for their response to COVID-19.
    Canada
    Jun 3, 2021
  • Does Air Canada owe you a refund because of COVID-19? Here’s how to get it
    Air Canada passengers are finally getting refunded for flights that were cancelled during the pandemic — but the refund system hasn't kicked off without hitting a few snags.
    Money
    Apr 13, 2021