Canada’s telecommunications regulator is directing all service providers to notify it within two hours when they become aware of an outage to their networks.
The Canadian Radio-television and Telecommunications Commission (CRTC) says the directive is the first step of a new consultation it is launching aimed at enhancing the resilience and reliability of telecommunications networks.
Get daily National news
It says providers must also file a report with the CRTC within 14 days following an outage.
The move comes after a mandate handed down by Industry Minister Francois-Philippe Champagne went into effect last week.
Ottawa’s new directive to the CRTC emphasizes consumer rights, affordability, competition and universal access.
Last July, a major Rogers Communications Inc. network outage temporarily left more than 12 million mobile and internet customers without service.
- High blood pressure drug recalled over low blood pressure pill mix-up
- Canadian Tire ordered to pay nearly $1.3 million for false advertising
- ‘Doesn’t make sense’: Union files labour complaint over federal 4-day in-office mandate
- Ottawa gives Canada Post a $1.01-billion loan amid ongoing financial struggles
-
![]()
Deportation hearing for suspected high-ranking Iranian official living in Canada held behind closed doors -
![]()
Power grid reliability risks rising as demand outpaces new supply: NERC report -
![]()
Canadian curling couple competes at Winter Olympics in Italy -
![]()
2026 Winter Olympics: Canada captures its 1st medal with bronze in women’s 3000m speed skating
Comments