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Indigo cybersecurity incident: Website remains offline, payment systems restored

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Indigo Books & Music Inc. says it’s once again able to accept debit, credit and gift cards in stores.

The bookstore chain was only able to accept cash for in-store purchases after a cybersecurity incident knocked out its electronic payment system and website last Wednesday.

The company’s website remains offline.

On social media, Indigo told customers it changed its in-store payment technology as part of its incident response.

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The bookstore says customers may experience delays with part or all of online orders and returns.

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Indigo spokeswoman Melissa Perri says the store is still unable to accept returns in person.

In an email, she says the company is continuing to work with third-party experts to investigate the situation and understand whether any customer data has been accessed.

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