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B.C. transportation board denies Uber application to operate in Interior, Vancouver Island

The Uber app is seen on an iPhone near a driver's vehicle after the company launched service, in Vancouver, Friday, Jan. 24, 2020. Darryl Dyck / The Canadian Press

Looking to catch a ride with Uber in Kelowna or Victoria? You might be waiting a while.

This week, B.C.’s Passenger Transportation Board issued a ruling on Uber Canada’s application to operate in B.C.’s Interior and on Vancouver Island.

In January 2020, Uber was granted a licence to operate in the Lower Mainland and Whistler, and the company sought to expand into the rest of B.C.

However, despite finding Uber to be a “fit and proper” company that can provide transportation, the board rejected the application.

In a lengthy 29-page decision that can be viewed online, “the board is not convinced that there exists a public need for the service applied for. Further, the board considers that the application, if granted at this time, would not promote sound economic conditions in the passenger transportation business in B.C. For these reasons, the application is refused.”

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Contacted by Global News, Uber said it was disappointed in the decision, stating its app has been opened “tens of thousands” of times in Victoria and Kelowna over the past year, “clearly demonstrating that residents and visitors want access to ridesharing services.”

Click to play video: 'Ride-hailing companies look at expansion as demand increases in Metro Vancouver'
Ride-hailing companies look at expansion as demand increases in Metro Vancouver

“The Passenger Transportation Board’s decision is surprising, disappointing and inconsistent with what we hear from communities like Victoria and Kelowna,” said Uber.

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“There is meaningful public demand for ridesharing services, as demonstrated by the support from local community and business organizations, and the strong uptake of ridesharing in Metro Vancouver since we launched.

“British Columbians have been clear that they want access to the same safe, reliable rides available in communities around the world. Uber will review the full decision and make a decision regarding the next steps in the coming weeks.”

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Click to play video: 'Uber delay frustration'
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Notably, the decision noted that several companies and associations submitted viewpoints regarding Uber’s application.

The submission list included:

  • The B.C. Taxi Association
  • Checkmate Cabs (Kelowna)
  • Kelowna Cabs
  • Okanagan Taxi Association
  • Penticton Klassic Kabs
  • Safe Ride Sharing Lt.

“This application by Uber is one of over 40 applications that have been made by various companies since the introduction of the TNS (transportation network services) legislative amendments,” reads the report.

“Many of the submitters responded to several issues concerning this application, but also to other global issues concerning TNS operations in general.”

The City of Kelowna called the news disappointing, telling Global News that council is on record as being in support of any ridesharing company that wants to operate in the region.

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“Ride-sharing companies are a valuable diversification of the transportation services,” the city told Global News. “They also have a demonstrated benefit to impaired driving reduction.”

The president and CEO of the B.C. Restaurant and Food Services Association also disagreed with the board’s decision.

“We are very disappointed with this decision,” Ian Tostenson told Global News. “We know how effective ridesharing has been in the Lower mainland. The taxi industry has survived and the two sectors are working side by side.

“Ridesharing provides contemporary, convenient, safe and responsive service as a result of the technology it uses.”

Click to play video: 'Enderby wants to see ride-hailing come to rural B.C.'
Enderby wants to see ride-hailing come to rural B.C.

Tostenson said denying Uber is denying consumers and business access to a much-needed transportation option that promotes economic growth.

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“Increased access to responsive ridesharing services will result in safer streets,” he said, “less drinking-and-driving offences and growth in hospitality revenues.”

To view the board’s decision, visit the Passenger Transportation Board’s website.

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