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IGA makes changes to food donation bags following Global News report

Click to play video: 'IGA makes changes after sub-par food bank donation bags' IGA makes changes after sub-par food bank donation bags
IGA is taking swift action after Global BC revealed one of their stores' pre-packaged food bank donation bags were coming up short on dollar and nutritional value. Kristen Robinson has more on what the grocery chain says went wrong - and what it's doing to make things right – Dec 26, 2020

IGA says it is making changes after a Global News report revealed pre-packed food bank donation bags at a West Vancouver location were coming up short.

The Greater Vancouver Food Bank said earlier this week it had recently received a number of $20 donation bags for the food bank that were not adding up in terms of cost and nutritional value.

Read more: ‘Cash really works’: Why the Vancouver food bank says you shouldn’t buy those donation hampers

“In this $20 bag, we have two Kraft Dinners, a chai tea, linguini, and a small bag of cauliflower crisps,” food bank CEO David Long said Wednesday.

“This is not $20, in my opinion, of healthy, nutritious food.”

Long also noted that the best way to donate to the food bank is by giving cash directly via the charity’s official website.

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The hamper donations came from an IGA in West Vancouver’s Dundarave neighbourhood, where the owner told Global News some of the items had been mixed up and should have gone to a food reclaim organization.

Click to play video: 'B.C. food banks feel strain of holiday season during pandemic' B.C. food banks feel strain of holiday season during pandemic
B.C. food banks feel strain of holiday season during pandemic – Nov 27, 2020

IGA says it conducted a review and investigation after a Global News report brought the issue to light.

The company says the independently-owned store takes full responsibility for the insufficient items and going forward it will ensure all food donated is essential.

IGA also says it will replace the brown bags used for donations with transparent food bags at all of its locations.

— With files from Simon Little

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