Ottawa Public Health wants to monitor how people are complying, coping with social distancing

Click to play video: 'Coronavirus outbreak: Ford says ‘no negotiation’ on isolation protocol for snowbirds, returning travelers'
Coronavirus outbreak: Ford says ‘no negotiation’ on isolation protocol for snowbirds, returning travelers
WATCH: Ontario Premier Doug Ford said on Monday that any reports of people returning from out of province, such as so-called "snowbirds" and proceeding to grocery stores or gas stations for food, are "unacceptable." – Mar 23, 2020

Ottawa’s top doctor said Monday the city’s public health unit is exploring how it can monitor whether people are complying and coping with instructions to practice social distancing and self-isolation in order to curb the spread of COVID-19.

“I think that the feedback we have is that people are taking it seriously and there are exceptions and people are concerned about the exceptions,” Dr. Vera Etches, the city’s chief medical officer, said in a teleconference.

READ MORE: 3 new confirmed coronavirus cases in Ottawa, 1 hospitalized

In recent days, health officials at all levels of government in Canada have doubling down on orders to practice social distancing to help contain transmission of the novel coronavirus.

In plain language, that means limiting the number of people with whom you come into close contact and maintaining a distance of two metres from other individuals.

Story continues below advertisement

Etches said Ottawa Public Health (OPH) not only wants to find out if people in the national capital are taking those directives seriously, but also how they’re managing to continue social distancing and what kind of challenges they’re facing.

“There may be things we can do to help people over time. If they’re having trouble with their mental health, we need to monitor what’s happening,” she said.

To accomplish this, the public health agency is looking “a few different tools,” including polling, according to Etches. That could involve phoning people and surveying how they’re doing and what measures they’re taking.

OPH is also exploring “using aggregated data,” potentially from “electronic sources” like cellphones, the top doctor added.

“That kind of information that would tell us: are people congregating or not,” Etches said. “You can tell that by some of the use of electronic media.”

Click to play video: 'Coronavirus outbreak: Ontario Premier Doug Ford orders all non-essential businesses to close'
Coronavirus outbreak: Ontario Premier Doug Ford orders all non-essential businesses to close

For example, Etches said health officials don’t want to see people gathering in local parks, which officials have decided to keep open for now.

Story continues below advertisement

“We don’t want people to gather together, a group of players to play soccer. You can kick the ball around with someone in your household and stay two meters away from others,” she said.

If they find people are ignoring this messaging, officials may revisit the decision to leave parks open to the public, Etches said.

Residents complaining that neighbours aren’t self-isolating after travel

As for self-isolation, the public health unit has received complaints from residents who claim their neighbours aren’t following orders to self-isolate for 14 days after returning from their travels, according to Etches.

She said it’s possible some people may have missed the messaging about self-isolation when they arrived, which is why OPH continues to share its recommendations through multiple channels.

“Let me try to be also very clear. If you’re self-isolating, it means that groceries and essential items should only be picked up by a family member or friend, or acquired through online ordering options, or through support that can be accessed through 211 with the city,” Etches said.

READ MORE: COVID-19 isolation, treatment centre for homeless opens in Ottawa

People who are self-isolating and aren’t sick can go out for walk, but they should do it alone.

Story continues below advertisement

“I can’t say it enough that you shouldn’t gather with anybody,” Etches said.It’s important that people who are self-isolating really, completely limit those contacts to just household members.

Ideally, everyone at this point should only be in close contact with people they live with, “unless you have to go out to essential work or if you need an important support from someone else,” she said.

Ontario’s move to close non-essential businesses will help, top doctor says

Etches also touched on Ontario Premier Doug Ford’s move on Monday to order “non-essential” businesses to close by Tuesday night, saying this will help limit non-essential outings by people in Ottawa.

“It’s appropriate, to me, to send that message that people should not be out clothes shopping right now or not be getting a tattoo,” she said.

“I think it really does emphasize that that we are trying to limit contact between people at an unprecedented scale.”

Click to play video: 'Coronavirus outbreak: Ford calls April 6 return to school ‘not realistic’'
Coronavirus outbreak: Ford calls April 6 return to school ‘not realistic’

Etches said officials are essentially aiming to build “a new social norm” and urged residents to take up the cause.

Story continues below advertisement

“We need to use our word of mouth and our own social persuasion skills to help people understand the rationale and the urgency of not gathering in groups and practicing social distancing,” she said.

The provincial government – which declared a state of emergency last week amid the pandemic – reported three new confirmed cases of COVID-19 in Ottawa on Monday, bringing the total number of Ontario-confirmed cases in the national capital so far to 24.

READ MORE: Data suggests there could be up to 4K undiagnosed coronavirus cases in Ottawa, public health unit says

Etches said on Sunday that coronavirus modelling data suggests there could be up to 4,000 undetected cases of the virus in the city.

Etches described the model as “a planning tool” that takes into account different variables. It helps officials predict what health care resources are needed and “potential positive impacts” such as social distancing and school closures, she said.

The top doctor stood by sharing that number on Monday, arguing “it helps people understand that COVID-19 is in our community and it helps us communicate that we all need to do our part to slow down transmission of infection.”

Sponsored content