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Skiers and snowboarders spent hours trapped on a chairlift at resort near Agassiz

Click to play video: 'New details on chairlift failure that stranded skiers and boarders' New details on chairlift failure that stranded skiers and boarders
WATCH: We're learning more about a power surge that left 120 skiers and boarders dangling for hours in the cold near Agassiz. Paul Johnson has the details – Jan 2, 2018

More than 100 people were trapped on the chairlift at Sasquatch Mountain Resort following a power outage just after 9 a.m. Sunday.

Operations Director Randy Murphy said it’s not clear whether the power surge was the reason for the lift going down at the resort north of Agassiz.

WATCH: Skiers stuck on chairlift

Click to play video: 'Ski hill chair lift breaks down' Ski hill chair lift breaks down
Ski hill chair lift breaks down – Jan 1, 2018

“We are currently investigating the damage from the surge, the lift will not be operating until we get those results,” he said.

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READ MORE: Thousands in Fraser Valley still without power on New Year’s Eve following ice storm

Murphy said crews retrieved all the trapped skiers and snowboarders manually by a rope evacuation which took about three hours.

“There’s no injuries, no issues, everyone is safe and sound, everybody is happy now,” he said. “Our patrol did a wonderful job communicating with everyone on the chairs, letting them know what’s going on, letting them know they are being taken care of.”

WATCH: Ice storm leaves thousands without power in Fraser Valley

Click to play video: 'Ice storm leaves thousands without power in Fraser Valley' Ice storm leaves thousands without power in Fraser Valley
Ice storm leaves thousands without power in Fraser Valley – Dec 30, 2017

The resort has been struggling with electrical outages over the past few days because of winter conditions.

In a post on Facebook, the resort said ice built up on minor buttons and that Mother Nature is to thank for the Sasquatch Chair going down.

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