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Quebec floods: What to do if you live in a neighbourhood affected by the flooding

An evacuation order is now in effect in the town of Riguad.
An evacuation order is now in effect in the town of Riguad. Global News

Evacuation orders have been issued for the Town of Rigaud, the community of Île-Mercier on Île-Bizard as well as certain neighborhoods in Pierrefonds-Roxboro and Laval.

READ MORE: Montreal, Laval declare states of emergency

Authorities continue to monitor the situation very carefully; Monday morning, Public Security Minister Martin Coiteux told reporters he’s optimistic that water levels will crest by Wednesday.

The City of Montreal has extended its state of emergency until the end of the week, giving the city the power to order mandatory evacuations.

Video gallery: Quebec flooding

The CLSC de Pierrefonds’ blood test centre will be closed on Tuesday, May 9 and Wednesday, May 10 due to limited access to the site in the wake of the flooding. Users that absolutely need to run a blood test can go to the Lakeshore General Hospital test centre between 7 am and 2:45 pm. For non-urgent blood tests, users are encouraged to wait until service resumes at the CLSC. As well, the breastfeeding drop-in has been relocated to the CLSC Lac-Saint-Louis. Most CLSC services are being offered but it is best to call ahead since there is limited access through boulevard Gouin East.

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A few guidelines have been put in place so that residents can know when they need to leave their homes.

How do you know if you should evacuate your home?

If the flood waters have not yet reached your fuse box, evacuation is not necessary.

If you aren’t sure, whether or not it’s safe, Montreal residents can call 311 to ask that a firefighter evaluate your case. In other regions, call the fire department.

Several emergency shelters have been set up for flood victims.

They are located at:

  • Île-Bizard-Sainte-Geneviève: Centre socioculturel at 490 montée de l’Église, L’Ile-Bizard.
  • Ahuntsic-Cartierville: Information Centre at the Cartierville YMCA, 11885 Boulevard Laurentien.
  • Sainte-Anne-de-Bellevue Emergency shelter: 60 Rue Saint-Pierre (Hartell Centre
  • Senneville Emergency shelter: 20 Avenue de Morningside (Centre culturel)
  • Pierrefonds Service Centre: Pierrefonds Comprehensive High School, accessible via Rue Anselme-Lavigne and Richmond. Entrance via Rue Richmond.
  • Deux Montagnes Emergency shelter: Royal Canadian Legion, 141 Chemin du Grand Moulin

READ MORE: West Island communities take measures to deal with flooding

There are special parking areas set up for people who have had to move their cars.

Here’s where they are located:

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  • Île-Bizard: Parking lot adjacent to the baseball field at Parc Eugène Dostie (accessible via Cherrier).
  • Sainte-Geneviève: Parking lot in front of Cégep Gérald-Godin (15615 Gouin).
  • Ahuntsic-Cartierville: Parking lots available in shopping centres and neighbouring streets. The Cartierville YMCA (11885 Laurentien Blvd.) has available spaces.
  • Sainte-Anne-de-Bellevue: Parking in the church rectory at 1 de l’Église St., Parking under the Galipeault Bridge

More than a dozen streets in Île-Bizard-Sainte-Geneviève, Senneville, Pierrefonds-Roxboro, Pointe-Claire and Sainte-Anne-de-Bellevue are closed due to the high water levels.

Several major thoroughfares are closed, including the Galipeault Bridge, Pierrefonds Boulevard and Gouin Boulevard.

Motorists are being encouraged to leave their cars at home because the road closures are making it very difficult to get around.

Click here for the list of streets that are closed in the Montreal area.

The AMT is offering free train service on the Vaudreuil-Hudson line and the tolls on highway 30 have been removed during the state of emergency.

Some city bus routes have also been re-routed.

Follow the STM on Twitter for all the details.

READ MORE: Flooding, flooding everywhere – do Canadians have insurance for it?

The borough of Pierrefonds-Roxboro has an emergency service for people who need to bring their pets to safety.

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If possible pet owners are asked to bring their pet’s animal food, medicines, vitamins and anything else the animal might require to the borough administrative centre.

The SPCA has also made space available for a fee.

The Pierrefonds Animal Hospital is also boarding homeless pets.

For more information on available services, visit the city of Montreal website

The Quebec government has already announced that flood relief for some expenses will be available to victims.

Community meetings are being held in affected neighborhoods all week long.

To find out more about the program, go to the government’s website.

The Red Cross has also launched a fundraising campaign to raise money for victims, with the Quebec government contributing $500,000 to the fund.

If you’d like to make a donation, visit the Red Cross website or call 1-800-418-1111.

Money raised will go toward, clothing, home repairs, personal services and shelter in hotels for those who’ve been evacuated.

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Anyone who would like to help the victims of the floods can call 911 in their community to find out where volunteers are being deployed.

Fairview Mall in Pointe-Claire has also set up a food collection and distribution centre.

They are inviting people to drop off prepared meals to be re-distributed to those in need.