Family forced to jump four storeys from Quebec City fire questions truck safety

QUEBEC CITY – The family that was forced to jump out of a four-storey building to escape a fire in Quebec City is now questioning whether the truck should have been on the road.

READ MORE: Quebec City fire victims sue after being forced to jump four floors to safety

Nathalie Chicoine, her 10-year-old son and her partner were forced to jump out of the window on Jan. 6, when the fire truck’s ladder failed to extend.

For Chicoine, the jump to the ground meant 14 hours in surgery, five facial fractures, fractures to her hip, arm and leg and at least six months in recovery.

WATCH: A Quebec City family was forced to jump four storeys after the ladder of a firetruck didn’t extend.

1:53 Quebec City fire victims sue

• Quebec City fire victims sue
• Quebec City family who jumped from burning building hires lawyer
• Quebec family jumps from fourth floor to escape fire
• Quebec City family jumps out of burning building

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The family is now taking Quebec City to court over the incident.

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“We ask the City of Quebec to explain why they didn’t have a Plan B,” the family’s lawyer, Guy Bertrand told Global News at the time.

READ MORE: Quebec City apartment fire victims want answers from fire department

The fire department won’t say whether the truck should have been in operation, however the union alleges it has had problems in the past.