January 7, 2016 7:22 pm
Updated: January 8, 2016 6:50 am

Quebec City apartment fire victims want answers from fire department

WATCH ABOVE: Relatives of a Quebec City family forced to leap from their fourth floor apartment after firefighters were unable to deploy their ladder have hired a lawyer. Global's Raquel Fletcher reports.

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Fire officials say there was a mechanical failure with the ladder on the truck.

QUEBEC CITY – Family members of the three people who were forced to jump from the top floor of a burning apartment building Wednesday morning in the Charlesbourg neighbourhood have hired well-know lawyer Guy Bertrand.

A 10-year-old boy, his mother and her partner jumped from their fourth floor apartment because the ladder on the fire truck wouldn’t deploy.

Relative Guy Chicoine told Global News Thursday that he doesn’t want to attack the fire department, he just want answers.

WATCH BELOW: Family makes a leap of faith to escape fire


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In it,Chicoine’s godson, his sister and her boyfriend had no choice but to jump to save their lives, causing significant injuries.

Both adults have undergone operations.

Chicoine’s sister remains in an artificial coma on a respirator with serious facial fractures.

As for his nephew, Jason, physically he’s alright, his uncle said, but he doesn’t stop talking about his mother.

Fire officials said there was a mechanical failure with the ladder on the truck.

Chicoine wants to know what exactly went wrong and believes errors were made.

He said he also wants to know why they didn’t put out a carpet or a trampoline to catch the occupants.

While he is angry, Chicoine said he wants to thank two police officers and two bystanders who helped.

He calls them heroes and said he’s never had so much gratitude.

© 2016 Shaw Media

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